Sr Analyst, Workflow Automation
Location Philadelphia, Pennsylvania, Centennial, Colorado, Atlanta, Georgia, Manchester, New Hampshire
Req ID R417858
Job Type Full Time
Category Project Management
Date posted 08/15/2025
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

JOB SUMMARY

As a Senior Analyst of Workflow Automation, you will be responsible for supporting the Workfront Center of Excellence within the Enterprise Business Intelligence group. You will ensure workflow initiatives are efficiently being supported through our different tools and platforms around process automation, joining discussions, and collaborating with leadership and staff for effective delivery and maintenance.

SKILLS:

Cross-Functional Work; Technical Problem-Solving; Business Processes; Workflow Automation; Adobe Creative Cloud; Content Management Systems (CMS); Software as a Service (SaaS)

EDUCATION

Bachelor’s Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

RELEVANT WORK EXPERIENCE

5-7 Years
Our Benefits

We’re proud to offer comprehensive benefits to help you live your best life:

• Medical, prescription, vision, and dental insurance for eligible employees.
• 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
• Paid time off including eight observed company holidays and flex time.
• Exclusive perks + discounts, including tuition assistance, commuter benefits and more!

• Analyze business processes to identify inefficiencies and automation opportunities.
• Design, build, and test automated workflows using Workfront and Workfront Fusion.
• Collaborate with stakeholders to gather requirements and validate automation outcomes.
• Create process maps, documentation, and user guides for workflow process and automated solutions.
• Provide business team support through our Workfront Help Request Queue.
• Monitor and troubleshoot Workfront systems to ensure reliability and performance.
• Perform data analysis and data integrity audits to measure the impact of automation on KPIs such as cycle time and error rates.
• Stay updated on automation tools, scripting techniques, and integration capabilities.
• Support the development of reusable automation components and templates.
• Provide training and day-to-day support to end users and business teams on automation usage and workflow platforms.
• Contribute to continuous improvement initiatives by suggesting enhancements to existing workflows.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.