Sr. Associate, Clinical Applications Services & Support at Alcon

Kyiv, , Ukraine -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Support, Medical Device Sales, Ophthalmology, Surgical Equipment, Technical Training, CRM Documentation, Field Support, Collaboration, Adverse Event Reporting, Device Issues, Equipment Upgrades, Software Upgrades, Communication, Problem Solving, Customer Service, Teamwork

Industry

Pharmaceutical Manufacturing

Description

At Alcon, we’re on a mission to help people see brilliantly. As the global leader in eye care, we push boundaries through innovation, empower progress, and act with speed to improve lives. If you're passionate about making a real impact in healthcare and thrive in dynamic, hands-on environments, this is your opportunity to shine. We’re looking for a Clinical Applications Specialist to support our Cataract and Refractive Surgical Device portfolio across Ukraine. In this field-based role, you’ll be the trusted expert guiding surgeons and OR staff in the safe and effective use of Alcon’s cutting-edge technologies. What You’ll Do Deliver technical and clinical training to surgeons and OR teams on Alcon’s surgical devices Provide on-site and remote support, ensuring optimal outcomes and compliance with approved usage Implement equipment and software upgrades at clinical sites Document site visits and training activities using our CRM system within 48 hours Collaborate with Field Service Engineers and Sales teams to coordinate installations and ongoing support Participate in congresses, wet-labs, and medical events to represent Alcon and support clinical education Report adverse events and device issues in line with medical safety protocols What You’ll Bring Bachelor’s degree (Life Sciences, Biomedical Engineering, or related field preferred) Minimum 2 years of relevant experience in clinical support or medical device sales Experience in ophthalmology or surgical equipment is a strong plus Fluent in Ukrainian and English (Upper Intermediate or higher) Willingness to travel frequently (approx. 70% of the time) across Ukraine Based in or near Kyiv, Kharkiv, Dnipro, or Odesa Why You’ll Thrive at Alcon Work with world-class technology that transforms lives Enjoy autonomy and variety in a field-based role with a high level of responsibility Join a collaborative, mission-driven team that values your expertise See your impact at alcon.com/careers ATTENTION: Current Alcon Employee/Contingent Worker If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well-known Opti-Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide. If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker

Responsibilities

Deliver technical and clinical training to surgeons and OR teams on Alcon’s surgical devices while providing on-site and remote support. Collaborate with Field Service Engineers and Sales teams to ensure optimal outcomes and compliance with approved usage.