EXPERIENCE

Associate

BASIC QUALIFICATIONS:

• At least 3 years of experience in loan operations, loan closing, construction management, or any combination of the three

PREFERRED QUALIFICATIONS:

• Bachelor’s degree or military experience
• 3+ years of experience with Commercial Loan Booking or Commercial Loan Servicing
• 1+ years of experience working with ACBS
• Proficiency with Microsoft and Google products
• Experience with Excel VBA and JavaScript
• Strong communication skills
  At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
  The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
  Richmond, VA: $64,700 - $73,900 for Process Manager
  New York, NY: $77,700 - $88,600 for Process Manager
  McLean, VA: $71,200 - $81,300 for Process Manager
  Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
  This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
  Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
  This role is expected to accept applications for a minimum of 5 business days.
  No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
  If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
  For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com
  Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
  Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC)

ROLE SUMMARY:

As a Loan Closer, under the direction of management or designee, you will play a key role in ensuring smooth loan closings, directly impacting clients and supporting the success of the Community Finance group. This role involves working on diverse loan transactions, including those with bond components, and requires strong analytical skills to interpret complex credit agreements. You will be instrumental in driving the closing process for a variety of Community Finance loan products, fostering a culture of trust and efficiency in a fast-paced environment. Our team is committed to providing exceptional servicing, and you will be a key player in achieving this goal. Effective communication and prompt resolution of any issues during the closing process are essential for success.
The Senior Associate will drive the loan closing process in support of the underwriter and capital officer groups, including the review of credit approvals, legal documentation, due diligence, and funding & booking mechanics. The ability to learn quickly and to adapt to change are important skills in this role. Additionally, important are effective communication skills, product knowledge & the ability to clearly convey complex concepts and issues in a concise way.

KEY RESPONSIBILITIES:

• Support the closing of loans where Capital One is the Lender or Administrative Agent
• Serve as the operational point of contact for the group during the pre-closing process
• Support loan closings for a variety of products, across various industries including construction loans & letters of credit
• Review complex legal documents and commercial loan documents to ensure documentation accurately reflects the intentions of the credit approval, that it complies with bank policies & procedures, industry standards, and is operationally feasible to support. This includes careful review for non-syndicated deals as well, ensuring accuracy against credit approval and compliance with policies
• Provide feedback on draft documents pertaining to loan booking and servicing mechanics
• Coordinate the completion of pre-closing requirements with internal & external clients (underwriters, borrowers, lenders, and legal counsel)
• Collection and review of third-party reports (appraisals, environmental, Plan and Cost), & commercial insurance in consultation with real estate & insurance specialists
• Resolve issues that might impede closing and use judgment to involve the manager and internal partners when required
• Execute loan closing, funding & booking activities in ACBS in collaboration with all parties
• Execute and/or review of Transaction Summary Forms, wire set-up/approval and new deal bookings
• Monitor and prompt resolution of exception reporting and cash reconciliation outages
• Create or assist in drafting of operational incident reports, partnering with Commercial Risk on root cause analysis, remediation and prevention
• Effectively communicate deal information & coordinate hand-offs to the life-of-loan servicing team
• Compile collateral package & route to Collateral Monitoring group
• Coordinate the closing of ongoing amendments as the Administrative Agent
• Additional tasks include the reconciliation of cash breaks & fee income, generation of reports & metrics, and testing of process & system enhancements
• Develop, design and follow inter-departmental controls and risk reducing processes
• Ensure Know Your Customer “KYC” requirements have been met prior to closing a transaction
• Complete post-closing activities to ensure that all necessary documentation is received by downstream partners