JOB DESCRIPTION:

Lumens is a leader in luxury home furnishings, lighting, and décor, serving residential, hospitality and commercial design sectors. Our B2B program is a vital part of our business, supporting designers, architects, and procurement professionals in sourcing best-in-class products for their clients and projects.
We are seeking a Senior B2B Account Manager to grow strategic relationships within our existing B2B customer base and drive repeat sales. This is a high-impact role that blends consultative selling, project management, and account development in a fast-paced, design-focused e-commerce environment. In addition to managing a portfolio of key clients, this role will serve as a senior voice on the team—providing mentorship, leading by example, and supporting team engagement initiatives. If you are passionate about creating long-term client partnerships and delivering exceptional experiences in the design space—we want to hear from you.

QUALIFICATIONS:

• 10+ years of B2B sales experience, preferably in the design, furnishings, or luxury goods space.
• Proven track record of building client relationships, growing revenue, and managing large, multi-product deals ($100K+).
• Deep understanding of the design industry, including sourcing cycles and procurement behaviors.
• Familiarity with interior design projects across residential, hospitality, or commercial segments.
• Strong organizational skills with proficiency in Salesforce (or other CRM), sales reporting, and project tracking tools.
• Experience navigating a high-growth, e-commerce-driven environment.

SYSTEM QUALIFICATIONS:

• Leverage CRM tools to track interactions, track project’s follow up, monitor sales performance, and analyze customer data.

ABOUT LUMENS:

As North America’s premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a discerning edit of modern lighting, furniture, and décor. Sourcing more than 400 of the most exceptional international design brands, our curated product assortment features iconic designs as well as the latest in contemporary interior décor. Lumens’ vision – to inspire and connect the world with good design – guides our dedication to innovation, customer experience, and service. Our team includes certified interior designers and ALA-certified product specialists, and we’re looking for fellow design enthusiasts to join our team.
Since June 2021, Lumens has been part of Flos B&B Italia Group, a leading global high-end design group operating a portfolio of legacy brands in the world of luxury furnishings and lighting. Driven by a purpose of “We design for a beautiful life,” the Group includes some of the most distinctive European cultural heritage products and designs for the planet, people, and culture. The Group includes FLOS, B&B Italia, Louis Poulsen, Maxalto, Arclinea, Azucena, FENDI Casa, Audo Copenhagen, and Lumens.