JOB DESCRIPTION SUMMARY

Cushman & Wakefield’s Client Solutions Team seeks to provide technology-enabled solutions supporting increased operational efficiencies and enhanced occupant experiences. By delivering best-in-class solutions driven by defined functional and experiential use cases, C&W offers a differentiated services model focused on a foundation of cost-effective solutions, optimized operational processes, and extensive technical expertise.
Our C&W Technology Team of Solution Leads, Project Managers, Business Analysts & Solution Consultants work closely with our client and account stakeholders to identify potential opportunities to deliver value through technology and provide insights into solutions that support targeted outcomes. A thoughtful yet connected approach brings improved client outcomes and results in a strategy that is closely aligned to defined business objectives. The overall C&W objective is to provide an open, data- centric, technology ecosystem that can provide short-term value and long-term flexibility as operational and workplace requirements change and new opportunities emerge.
Our curated technology ecosystem and platform provide vetted solutions that specifically address operational challenges and opportunities as well as create enhanced experiences for occupants, employees, and visitors. C&W has worked with numerous industry-leading technology vendors to identify a connected and interoperable set of solutions.

JOB DESCRIPTION

The Business Intelligence team (BI) is responsible for delivery of all data analytics and governance in support of both GOS service lines and GOS clients. The Client Data Solution Lead’s responsibilities include data mapping, data assessments and analysis, data governance support, POC dashboard development, user acceptance testing, reporting support, opportunity assessments, tabular model support, workplace trend analysis, benchmarking analysis, and general product support for client BI platform.

KNOWLEDGE & SKILLS

Bachelor’s degree in Business, Real Estate, Engineering or Technology

Experience in:

• Business analytics or data visualization software
• Data mapping and modelling
• Self-motivated with a client-centric focus
• Power BI is preferred
• SQL is preferred
• Alteryx is preferred
• Power Automate/Apps is a plus
• Being part of a software product team or BI product team is a plus
• Handling commercial real estate data is a plus
• Team leadership is a plus

ADDITIONAL REQUIREMENTS

• High Level of critical thinking and judgement exercised daily
• Be curious about data
• Need to have a problem solver mentality
• Excellent communication skills
• Able to determine how to handle client requests that are not in their best interest or are outside of scope of delivery or technology capability
• Able to choose the most effective forms of communication to articulate complex problems to non-technical resources
• Relationship management
  Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
  In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.
  INCO: “Cushman & Wakefield

• Support the client and account team to design, build, and implement dashboards aligned with the client’s BI platform and global data strategy initiatives
• Ability to gather requirements, communicate with the business, and build final solution from a technical and business perspective
• Focus on client delivery and key stakeholder management
• Develop the Analytics roadmap with the account team and the client including schedule, scope, and investment
• Contribute to Intake/Backlog, data dictionary, report inventory and process for developing custom dashboards
• Partner with the client technology team to understand their technical requirements
• Ability to manage key client and account team relationships
• Design BI solutions to assist with account team reporting needs without impacting the delivery of the long-term roadmap and final solution
• Proactively analyze the client’s portfolio and provide support in identifying risks and opportunities
• Drive continuous improvement in the automation and standardization of data requirements
• Utilize advanced analytics tools to transform data, automate workflows and develop analytical tools
• Work effectively with all areas of the business to identify required dashboard visualizations and associated calculations to build dashboards
• Technical documentation and process documentation as required for activities within the data workstream
• Provide both verbal and written updates to management on the progress of work