We’re Sagen
Sagen is Canada’s leading private mortgage insurance company making home ownership more accessible to first time homebuyers. For the past 30 years we have been focused on being the most trusted partner for lenders and brokers.
Our expertise in superior customer service, thought leadership, and industry knowledge has allowed us to be a driving force for our most important stakeholder, our valued customers. Our best-in-class team across the country work tirelessly to make every deal the most important deal. We are 100% Canadian-owned and believe in helping all Canadians achieve their dream of homeownership.
Sagen’s collaborative culture inspires our people to be authentic and curious while pursuing excellence in what they do.
Ready to make an impact?
Reporting to the Director, Operations Analytics and Insights, the Sr. Business Information Analyst will be a member of the Operations Analytics & Insights team. This role will be responsible for working directly with our sales and operations teams to understand their business operations and processes to help support business decisions and/or solve problems through the analysis and interpretation of data.
Here is where you will be focusing to ensure your success.
Data Analysis: Collect, manipulate, and analyze data from various sources using SQL and/or Power BI to identify trends, patterns and insights that help sales and operations leadership make decisions to improve business performance and obtain strategic objectives.
Requirements Gathering: Collaborate with cross-functional teams to gather business requirements to then translate them into actionable analytics solutions. Function as a translator between functional and technical teams, ensuring clear communication and understanding of data & information requirements and deliverables.
Sourcing Data: Identify opportunities to incorporate external data sets into existing data sets to enrich customer value analytics, providing deeper insights into customer behavior, preferences, and trends, and recommend/ build predictive models or modelling solutions to forecast future trends and customer actions.
Data Interpretation: Conduct data analysis to identify trends, patterns, and insights that drive business decisions within our Sales and Operation teams. Monitor and analyze business performance against predefined targets, identifying areas for improvement and optimization.
ReportingDevelop and maintain reports, dashboards, and visualizations to communicate key performance indicators (KPIs) and metrics to internal business units.
Training and Support: Provide training and support to internal end-users on Power BI and reporting systems so they can run their own dashboards and reporting.

What we are looking for.

• Bachelor/ master’s degree in a business discipline (Commerce, Business Administration, Economics).
• 3 - 4 years of demonstrated experience as a business analyst using complex data sources in a Financial Services organization.
• Excellent communication skills with the ability support the business in understanding business needs and translating into data & information requirements and deliverables.
• Proficiency and/or experience in SQL and BI tools such as Tableau or Power BI.
• Advanced analytical and critical thinking skills with the ability to interpret complex data sets.
• Detail-oriented with a strong focus on accuracy and data integrity.
• A self-starter with the ability to work independently and manage multiple priorities in a demanding environment with minimal guidance.
• Proven ability to take the initiative for self-directed learning and development and demonstrated willingness to share knowledge with peers.
• Demonstrated ability to contribute to a positive work environment by actively participating in team discussions, supporting team members, and sharing knowledge and expertise.
• Exceptional collaborator who fosters open communication and adaptability to enhance overall team performance.

LI-Hybrid

What’s In It for you!
At Sagen we understand that your health and financial well-being are equally important and offer a total rewards package that includes competitive compensation, annual performance bonus, medical and dental benefits, company funded pension plan, matching RRSP, TFSA and/or Non-registered Savings Plans, work from anywhere days, and an environment that creates a sense of belonging to inspire you to be your very best.
Ready to join Sagen
At Sagen, we are committed to building a diverse and inclusive workplace, as evidenced by our partnerships with the Canadian Centre for Diversity and Inclusion (CCDI) and Black Mentorship Inc. We strive to create a sense of belonging where all employees, from every background and ability, are welcomed, respected, and empowered to be their authentic selves.
Throughout the selection and hiring process, we encourage candidates to request accommodation to meet their individual needs

Please refer the Job description for details