JOB DESCRIPTION:
The Senior Business Information Management Specialist is a senior technical business lead that works on complex business information management initiatives for a key business/functional area that may have enterprise wide scope. Provides leadership and expertise within this specialized field and/or other data & analytics functions that support business needs.
EDUCATION & EXPERIENCE:
- Undergraduate degree or Technical Certificate
- 10+ years of relevant experience from a business administration, statistical, mathematical, scientific or financial background
- Advanced knowledge of various data sources, tools and technologies used in preparing summaries and reports
- Analytical and problem solving skills are required to interpret data and draw conclusions
- Knowledge of current and emerging competitor and market trends
- Skill in mentoring, coaching and performance management
- Skill in using computer applications including MS Office
- Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships across teams and functions
- Ability to work successfully as a member of a team and independently
- Ability to exercise sound judgement in making decisions
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability handle confidential information with discretion
- Ability to contribute to strategic direction of the function and provide advice to senior leadership
PREFERRED QUALIFICATIONS:
- 10 years of relevant experience from business administration, strategy, presentation material preparation, influence and negotiations
- Advanced knowledge in strategy development and execution, preparing summaries and materials ( JIRA/Confluence/ Excel/ PPT)
- Excellent communication - verbal and written
- Experience in working with strategic direction of the function and provide advice to senior leadershipDeep Data Management experience and technical literacy with engineering background or project management background is preferred
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CUSTOMER ACCOUNTABILITIES:
- Leads or provides expertise to the team in defining and managing detailed system design for data integration processes or data marts/ warehouse builds or extensions
- Provides leadership and expertise within this specialized field and/or other data & analytics functions that support business needs.
- Leads development or adoption of data warehouse / big data environments by directing / collaborating with stakeholders on requirements and implementation approaches
- Partners with technology to troubleshoot issues, manage capacity, and plan for the optimization and expansion of environments
- Coordinates with project managers and resource manager to establish project plan and necessary resources
SHAREHOLDER ACCOUNTABILITIES:
- Leads on complex analysis in an evolving data environment and gather, analyze, document and maintain all data requirements related to the business applications, interfaces, and reporting environments in different kinds of data maps
- Applies standards and best practices to ensure that the application’s data is accurate, complete, current, understandable, and accessible
- Works with data owners to define and manage data dictionary / catalog for respective data platforms, systems / servers / applications
- Manages and coordinates efforts of data modelers, data warehouse/data integration developers, and data management process in database usage and data warehousing
- Implements, maintains and enhances Enterprise Data Governance related policies, in alignment with TD’s Enterprise standards
- Provides thought leadership and insights on emerging data information management solutions or frameworks for business purposes
- Ensures respective programs / policies / practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
- Provides leadership in cross-functional / enterprise / initiatives as a top expert, helping to identify risk / provide guidance for complex situations across multiple domains or projects
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE/TEAM ACCOUNTABILITIES:
- Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Provides thought leadership and/ or industry knowledge for own area of expertise in own area and contribute to knowledge transfer within the team, and business unit, and/or cross-functional groups or committees (e.g., Data Councils)
- Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
- Participates in personal performance management and development activities, including cross training within own team
- Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
- Contributes to a fair, positive and equitable environment that supports a diverse workforce
- Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
PHYSICAL REQUIREMENTS:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel – Occasional
- International Travel – Never
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
WHO WE ARE:
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
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