PROFILE

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

JOB SUMMARY

The Senior Business Process Analyst provides expertise in gathering business rules, developing process design, and implementation of process solutions. The position collaborates with relevant departments to design process flows, create process change documentation, validates process change is in alignment with TriWest business needs and Veteran’s Administration’s Healthcare requirements. Facilitates meetings, identifies, collects, organizes and prioritizes process requirements and business processes changes to meet business requirements. Clarifies complex business issues and recommends solutions. Advocates business process improvement through data analysis, process change and technology application.

IT’S WHO WE ARE. IT’S WHAT WE DO.

Do you have a passion for serving those who served?

KEY RESPONSIBILITIES

• Performs as a key member of business operations improvement team utilizing expert process improvement skills and strong understanding of business functions.
• May lead project team assignments of moderate to complex scope requiring expert technical skills and good understanding of business functions. Coaches, mentors and trains project team members.
• Responds under short turnaround times to process change requests and answers detailed questions on existing processes.
• Identifies opportunities for potential ROI benefits through process designs.
• Reviews existing processes and identifies opportunities for process improvements.
• Effectively educates colleagues and/or leadership on correct operational processes.
• Develops, delivers and maintains quality business process solutions to support short/long term business goals.
• Recommends creative and innovative process solutions to business for technical problems.
• Analyzes and identifies core business processes for application design.
• Communicates issues openly, honestly, and timely with peers, management and leadership.
• Prepare and present new initiatives to senior leadership to help obtain process change approval.
• May work with vendors to implement process solutions via software solutions.
• Participates in the definition, implementation, and execution of best practices.
• Regular and reliable attendance is required.

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Generous paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer tim