Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today.
We offer a hybrid work schedule (one week in the office, one week of teleworking) to accommodate the need for flexibility.
Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.
At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.
This position does not offer relocation assistance.

JOB SUMMARY

Job Summary: We are seeking a strategic Business Analyst to lead the lifecycle management of telecommunications lease line services across our multi-state service territory. This role combines data gathering, vendor management, financial oversight, and team leadership to ensure reliable, cost-effective telecommunication solutions that meet business expectations.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES & EXPERIENCE

Senior Business Analyst: 5+ years related experience working with technology solutions and business strategies.

• Strong communication, documentation, and problem-solving skills required.
• Experience writing internal communications and organizational change management.
• Strong leadership and collaboration skills preferred.
• Must have previous experience gathering and documenting business requirements, process mapping, and functional application testing.
• Excellent understanding of business systems and industry requirements.
• Demonstrated competency in verbal, written, and presentation communications.
• Ability to work with all levels of employees, and to influence and impact others.

Business Analyst Specialist: 8+ years related experience working with technology solutions and business strategies.

• Exceptional communication, documentation, and problem-solving abilities are essential.
• Proven experience in crafting internal communications and managing organizational change.
• Strong leadership and teamwork capabilities are highly desirable.
• Prior experience in gathering and documenting business requirements, process mapping, and conducting functional application testing is a must.
• In-depth understanding of business systems and industry standards is required.
• Demonstrated proficiency in verbal, written, and presentation skills.
• Ability to collaborate with employees at all levels and effectively influence and impact others.

ADDITIONAL REQUIRED KNOWLEDGE, SKILLS, ABILITIES & EXPERIENCE

• Knowledge of Tangoe Telecommunication Expense Management System and Circuit Vision Software Suite is a plus.
• Demonstrated organization and planning skills that include coordination of assigned projects, planning and scheduling, and time management.
• Ability to handle multiple deadlines and associated pressures.
• Experience in adaptation to, and the application of, rapidly changing technology to business needs.
• Demonstrated business systems understanding and orientation.

EDUCATION REQUIREMENTS

Bacholor’s Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:
Preferred Discipline(s): Business, Computer Engineering, Computer Science, Information Technology, Mathematics or other disciplines may be substituted for the preferred discipline(s).

TEST DESCRIPTION

No Testing Required

• Collaborate with internal stakeholders to capture and document telecom service requirements.
• Oversee the quoting, activation, and lifecycle management of leased line circuits (MPLS, Ethernet, SD-WAN, Toll Free, Wave Length Services, etc.).
• Lead contract negotiations with telecom carriers to secure favorable terms, pricing, and service levels.
• Manage vendor relationships, performance reviews, and compliance with contractual obligations.
• Conduct quarterly business reviews with vendors to address ordering processes, service performance, and improvement opportunities.
• Maintain a centralized repository of leased services, service agreements, and renewal timelines.
• Track and analyze telecom expenditure across all leased line services and multiple business areas.
• Identify cost-saving opportunities through service consolidation, renegotiation, or technology upgrades.
• Collaborate with management to align spending with budget forecasts and business priorities.
• Review billing statements for accuracy, resolve disputes, and ensure proper account distribution.
• Act as team leader for the telecom services group, assigning tasks and managing workload distribution.
• Provide guidance, mentorship, and support to team members to ensure high performance and accountability.
• Report team progress, key metrics, and project status to leadership and stakeholders.
• Lead telecom lease related projects, including expansions, migrations, and service transitions.
• Assist in alignment between project deliverables, user requirements, and business timelines.
• Manage risks, dependencies, and stakeholder communications.
• Ensure compliance with internal policies, regulatory standards, and industry best practices.