ABOUT INTERMEDIA

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

BONUS SKILLS:

• Certification in relevant technologies or IT systems.
• Knowledge of cloud-based solutions and their integration with IT business systems.
• Understanding of regulatory requirements and compliance related to IT systems.

ABOUT THE ROLE:

We are seeking an experienced and dynamic Manager, IT Business Systems to lead our IT business systems team. The ideal candidate will have a strong background in IT systems management, business process improvement, and team leadership. This role involves overseeing the development, implementation, and maintenance of IT business systems that support our organizational goals.

WHAT YOU WILL BE DOING:

• Lead and manage the IT business systems team, providing guidance, mentorship, and performance evaluations.
• Oversee the design, implementation, and maintenance of IT business systems to meet organizational needs.
• Collaborate with cross-functional teams, including finance, operations, and human resources, to gather requirements and develop technical solutions.
• Ensure the reliability, performance, and security of IT business systems.
• Develop and maintain documentation for IT business systems, including system architecture, processes, and procedures.
• Conduct regular system audits and data validation to ensure accuracy and compliance with regulatory requirements.
• Troubleshoot and resolve complex IT system issues in a timely manner.
• Stay updated with the latest technologies, trends, and best practices in IT business systems and recommend improvements.
• Develop and enforce data governance and compliance policies related to IT business systems.
• Manage multiple projects and prioritize tasks effectively to meet deadlines.
• Provide regular reports and updates to senior management on IT business systems performance and project status.

WHAT YOU WILL BRING TO THE ROLE:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 7-10 years of experience in IT business systems management, design, and implementation.Strong knowledge of IT systems, business processes, and best practices.
• Proficiency in programming languages such as Java, C#, or Python.
• Experience with database management systems (e.g., SQL Server, Oracle, MySQL).
• Familiarity with ERP and CRM systems (e.g., SAP, Oracle, Salesforce).
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• Experience with Agile methodologies and project management tools.