QUALIFICATIONS:

• 6–10 years of experience as a Business Systems Analyst or related role in a technology-driven organization.
• Strong understanding of software development lifecycle (SDLC), Agile methodologies, and tools like JIRA, Confluence, etc.
• Proven experience working with APIs, data mappings, and systems integrations.
• Ability to understand complex systems and translate business needs into technical requirements.
• Exceptional communication skills—both verbal and written—with the ability to influence and drive alignment.
• Experience working with vendors and offshore teams is a plus.Prior exposure to CIAM, digital platforms, or identity systems is an asset.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Act as a bridge between business stakeholders, product teams, and technical teams to gather and document clear, complete, and testable business and system requirements.
• Conduct impact analysis across systems and identify dependencies and integration points.
• Collaborate with development and QA teams to ensure solutions are aligned with business needs and technical feasibility.
• Work closely with vendor partners to ensure their deliverables meet enterprise standards and functional expectations.
• Support initiatives such as production issue analysis, root cause tracking, and follow-ups for long-term resolution planning.
• Lead and contribute to backlog grooming, user story creation, acceptance criteria definition, and prioritization.
• Drive clarity on business processes, data flows, and end-to-end functional scenariosParticipate in UAT, triage sessions, and production verification activities when needed.