JOB DESCRIPTION:

The Business Systems Analyst I performs systems analysis assignments with varying degrees of supervision. The Business Systems Analyst also provides complex technical business support to clients that utilize small/ midsize/enterprise level systems.
This role is to design solutions for Commercial Technology Servicing Platform initiatives supporting multiple Commercial Servicing applications.

We are looking for someone to lead the creation of end-to-end detailed solution with overall accountability for the technical design and delivery of the system Requirements Specification (SRS). Will be exposed to stretch assignments as they take on large-scale, complex and/or enterprise-wide projects.

• Provide guidance when scoping and delivering solutions to meet business needs.
• Work with internal teams to scope work and produce estimates to help define deliverables and timelines.
• Effectively collaborates with Business teams & Vendor to determine system requirements, work with Developers & Testing teams to detail on requirements.
• Triage defects collaborate with team to identify the root cause & own the solution up to production implementation.
• Able to effectively facilitate Technical Design review sessions.
• Provide guidance when scoping and delivering solutions to meet business needs.
• Work effectively individually and with team members to achieve customer satisfaction and success.
• Knowledge of Agile practices, particularly sprint planning and assessment.

EDUCATION & EXPERIENCE:

• Undergraduate degree or Technical Certificate
• 5+ years relevant experience
• Advanced communications, problem-solving and decision making skills
• Experience in moderate scale corporate systems analysis
• Ability to work with systems users or potential users to develop system specifications and requirements, applying business systems knowledge to ensure relevant areas of research are addressed
• Ability to translate user requirements into technical specifications with limited guidance

PREFERRED QUALIFICATIONS:

• Agile, cloud certifications are highly recommended.
• 5+ years Product expertise in Commercial Lending, Servicing, SAAS or COTS.
• 5+ years relevant Banking experience.
• 3+ years prior Commercial Servicing experience.
• Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules.
• Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing, and vendor interactions.

PHYSICAL REQUIREMENTS:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

• Provide guidance when scoping and delivering solutions to meet business needs.
• Work with internal teams to scope work and produce estimates to help define deliverables and timelines.
• Effectively collaborates with Business teams & Vendor to determine system requirements, work with Developers & Testing teams to detail on requirements.
• Triage defects collaborate with team to identify the root cause & own the solution up to production implementation.
• Able to effectively facilitate Technical Design review sessions.
• Provide guidance when scoping and delivering solutions to meet business needs.
• Work effectively individually and with team members to achieve customer satisfaction and success.
• Knowledge of Agile practices, particularly sprint planning and assessment