9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144
CarMax, the way your career should be!

DELIVER A WORLD-CLASS CUSTOMER SERVICE EXPERIENCE

Each year, CarMax Auto Finance helps more than 200,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of your vehicle is just the beginning and we’re committed to being there for you throughout every step and milestone of your vehicle ownership.

QUALIFICATIONS AND REQUIREMENTS

• High school diploma/GED, or an equivalent of 6 months of related experience (required)
• Basic computer capabilities and proven experience with data entry
• Strong attention to detail
• Basic math skills
• Ability to communicate both in person and by phone with fellow associates and customers

• Accurately and timely code and deposit checks from customer payments
• Annotate customer accounts with actions taken in company account management system
• Run, print, assemble, and distribute reports from company account management systems
• Work with team members, other departments, external vendors, and CarMax stores where necessary to resolve customer questions/issues
• Perform all of the above timely and accurately in compliance with federal, state, and company guidelines