Sr. Clerk, CAF Customer Accounting at CarMax

Kennesaw, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Data Entry, Basic Math Skills, Communication, Team Player, Customer Service

Industry

IT Services and IT Consulting

Description

9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144 CarMax, the way your career should be! Deliver a world-class customer service experience Each year, CarMax Auto Finance helps more than 200,000 customers with their vehicle financing. We strive for a simple and seamless experience by offering fast, on-site financing, competitive terms, and convenient payment methods. Our teams understand that the purchase of your vehicle is just the beginning and we’re committed to being there for you throughout every step and milestone of your vehicle ownership. What you will do – Essential Responsibilities Accurately and timely code and deposit checks from customer payments Annotate customer accounts with actions taken in company account management system Run, print, assemble, and distribute reports from company account management systems Work with team members, other departments, external vendors, and CarMax stores where necessary to resolve customer questions/issues Perform all of the above timely and accurately in compliance with federal, state, and company guidelines Maintain and drive efficiency, independently and as a team When our customers make payments to their auto finance accounts, they expect it to be processed accurately and timely. But at CarMax Auto Finance, we aim to be the best at it in the industry. That’s where the Customer Accounting and Payment Services (CAPS) team comes in. As a Sr. Clerk, you will contribute to this goal by exercising your impeccable attention to detail – whether it’s data entry, generating reports, filing documents, or more. Because of your natural curiosity, you elevate your concerns when something doesn’t look right. By nature, you’re a team player who can also work independently and you thrive in a fast-paced work environment. Qualifications and requirements High school diploma/GED, or an equivalent of 6 months of related experience (required) Basic computer capabilities and proven experience with data entry Strong attention to detail Basic math skills Ability to communicate both in person and by phone with fellow associates and customers About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Responsibilities

The Sr. Clerk will accurately code and deposit checks from customer payments and annotate customer accounts in the company account management system. They will also run, print, assemble, and distribute reports while resolving customer questions and issues in compliance with guidelines.