ABOUT IP HOUSE

At IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual property—both online and offline—on a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection.
With over 600 experts operating across five continents, we are trusted by some of the world’s most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters most—everywhere it matters.

COLLABORATION & KNOWLEDGE SHARING

• Work with cross-functional teams to share client feedback, market insights, and success stories.
• Contribute to the development of best practices and scalable processes for enterprise client success.
• Actively support a culture of collaboration across global teams.

OVERVIEW OF THE ROLE:

The Sr. Client Success Lead (Global Enterprise Partnerships) will manage a select portfolio of sophisticated, enterprise-level clients whose engagements span the full breadth of IP House’s global service offerings. This role is dedicated to nurturing and growing existing relationships, ensuring clients receive seamless, high-quality service delivery across multiple regions and time zones.
This is not a traditional sales role—success will be measured by client retention, satisfaction, and long-term account growth. The Senior Client Success Lead will work closely with our global operations leads to ensure that IP House continues to deliver on its promise as a one-stop shop for comprehensive IP protection and enforcement.