Position Summary:
Department: Information Technology
Status: Full-Time
Location: Hybrid/ Remote ( Must reside in Orlando, FL)
At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

POSITION OVERVIEW:

The Senior Clinical Informaticist, partners with clinical, administrative and analytics leadership to lead in the development and implementation of a methodology and strategic plan for clinical informatics in the organization. The partnership will entail collaboration with clinicians, health administrative leaders and IT teams. Following the strategic plan, the Clinical Informaticist leads stakeholders through the process of procurement, implementation, maintenance, and optimization of IT products. In addition, the Clinical Informaticist integrates knowledge of clinical workflows with an understanding of data and analytics to help identify and lead in the development of
new solutions to existing healthcare problems. Leading multi-functional teams involving technical and clinical experts to anticipate identify, and help resolve challenges faced by the organization is essential.
Responsibilities:

EDUCATION/TRAINING

• Bachelor’s degree in Nursing, Healthcare Informatics, Healthcare Administration, or relevant related clinical or IT field, OR Associate’s degree plus four (4) years’ experience in related area of study
• Strong verbal and written communication skills.

EXPERIENCE

• Five (5) years of clinical analytics expperience in an acute care or ambulatory patient setting, required.
• Healthcare IT experience required.

Staff Requirements

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participate in projects as needed and performs other duties as assigned

Building Relationships and supporting current IT products

• Strong customer service orientation and ability to follow issues to resolution.
• Builds strong relationships with stakeholders and team members across the continuum of care.
• Acts as a liaison with the IT teams and the assigned business units requiring IT based solutions.
• Communicates initiatives and outcomes and with stakeholder groups.
• Coordinates the execution and use of IT products.
• Provides in-person support for stakeholders related to the use and adoption of existing and new clinical technologies.
• Provides effective level of clinical, business and technical support to assist the IT Operations and the IT Products teams in effectively supporting and maintaining mission critical IT products.

New product request process

• Effectively participates in Governance processes for new requests.
• Collaborates with stakeholders to guide technology choices,
• Translates technical concepts into operational and clinical terms to meet the needs of stakeholders.

Analysis of current business processes

• Leads teams that perform business and process analysis to align the clinical needs with information technology.
• Evaluates workflow and makes recommendations for practice change enabled by utilization of IT products
• Evaluates current information technologies to determine opportunities for optimization, enhancements and workflow changes to improve user experience and clinical outcomes.
• Provides complex analysis and evaluation of systems, processes and workflows to ensure corporate system needs are met in a cost effective and timely manner.
• Assists in the development of new business processes and workflow issues to ensure the best possible outcomes for patients and assists in making Orlando Health the best place to work.
• Enables and facilitates clinical insights and actions to improve patient outcomes.
• Reviews IT usage, services, technology, and department specific projects in order to identify, forecast and develop IT needs.

Analytics

• Collaborates with clinicians and health administrative leaders to develop meaningful analytics.
• Works with the Software and Data Sciences teams to develop workflows that support existing algorithms, rules, and predictive analytics to continually enhance the value of information provided to users.
• Provides critical analysis and evaluation of IT tools and recommends revision of clinical systems, process and workflow to ensure achievement of positive patient outcomes and Orlando Health goals.

Staff Requirements

• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participate in projects as needed and performs other duties as assigned.