Sr. Cloud Ops Specialist at Rogers Communications
Calgary, AB, Canada -
Full Time


Start Date

Immediate

Expiry Date

30 Oct, 25

Salary

0.0

Posted On

30 Jul, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Responsibilities

WHAT YOU’LL DO:

  • Provide mentorship, guidance and leadership to the team and other team members.
  • System and application management in production and non-production environments.
  • 24/7/365 rotational on-call escalation support to ensure delivery of first-class service and support to customers.
  • Establish best practice standards for a cloud adoption & automation framework.
  • Full stack monitoring, alerting and troubleshooting including network, storage, OS, compute, services & applications.
  • Incident management including root cause analysis and remediation.
  • Security and compliance management with centralized logging, threat analysis and remediation.
  • Proactive system analysis, tuning and optimization.
  • Support Architects in the development of the architectural direction and governing policies.
  • Establishing necessary testing requirements to evaluate proposed designs and validate technology platforms

TO PROTECT OUR PEOPLE, BRAND AND ASSETS, A PRE-EMPLOYMENT BACKGROUND CHECK WILL BE CONDUCTED. AS PART OF OUR SELECTION PROCESS, ALL CANDIDATES MUST CLEAR A CRIMINAL BACKGROUND CHECK. ADDITIONALLY, A CREDIT CHECK AND DRIVERS ABSTRACT MAY BE REQUIRED DEPENDING ON THE ROLE.

Posting Type: Internal and External Candidates Considered
Hiring Manager: Cyrus Choksi
Recruiter: Harleen Kaur
Salary Grade: 6
Schedule: Full time
Shift: Rotating
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Bargaining Unit/Union: NON
Posting Category/Function: Technology & Information Technology
Referral Bonus Amount: $$0.00
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

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