SKILLS, KNOWLEDGE & EXPERTISE

• Bachelor’s Degree from a four-year college or university or at least 5 years related experience and/or training; or equivalent combination of education and experience
• Comprehensive knowledge of Commercial Property claims investigation techniques and Settlement
• Moderate skills in Microsoft Suite – especially excel and word
• Multi-State adjuster license preferred
• Understand the role of Third-Party Administration in claims management
• Background in both Excess & Surplus Lines (Lloyds) as well as Standard carrier programs
• Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines
• Ability to review and interpret routine and complex policy contracts and coverage
• Ability to review and interpret estimates
• Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation
• Ability to prepare detailed reports and recommendations to clients
• Ability to analyze and research legal and claim trends
• Possess sound analytical and negotiation skills
• Proactive, independent, dependable, and takes initiative with consistent follow through
• Superb written and verbal communication skills conducted in a timely manner with diverse audiences.
• Excellent team player with interpersonal skills
• High level attention to detail with ability to utilize decision making and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information

• Determine, evaluate, investigate, negotiate and resolve large exposure property claims
• Prepare written status and large loss reports for clients, including Reservation of Rights and Coverage Position Letters
• Attend mediations and settlement conferences as necessary
• Direct and monitor defense counsel to settle litigated claims
• Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected
• Present and explain claim overviews to business partners
• Provide mentorship and technical support to junior and peer examiners as necessary
  This role is a full-time, home-based position.