Sr. Communications Manager II at LinkedIn

Mountain View, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

233000.0

Posted On

22 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Corporate Communications, B2B Communications, Customer Storytelling, Media Relations, Writing & Storytelling, Analytical Thinking, Artificial Intelligence, Risk & Issues Management, Project Management, Stakeholder Management, Narrative Building, External Communications

Industry

Software Development

Description

Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. Job Description At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. This role can be based in our San Francisco, Sunnyvale, Chicago or our New York office. LinkedIn is seeking a Senior Communications Manager with deep B2B comms experience and a passion for telling high-impact stories that communicate customer value. This individual will work across our global Customer & Tech Communications team and will focus on driving stories through earned media, creator engagements, and owned content to help our customers understand the value LinkedIn delivers across our entire portfolio of B2B products. If you consider yourself a creative storyteller, love B2B trends, uncovering the next headline, and are open to taking intelligent risks, this position is for you! We’re looking for a self-starter who is always digging for the next great B2B story. The ideal candidate will collaborate with ease and operate with urgency to ensure we are maximizing opportunities to connect with the cultural zeitgeist. In this role, you will lead earned media and storytelling across a variety of B2B workstreams with a focus driving earned coverage that maps directly to business impact. You will lead our B2B customer storytelling, while also collaborating across LinkedIn’s various lines of business to develop stories and support global campaigns that reach our customer audiences across recruiters, marketers, and sellers. You’ll work with various partners across global comms, product, marketing and sales to identify storytelling opportunities. You will be both a player and coach for media relations - driving earned customer focused stories, leading on media relations across core B2B moments, supporting inbound earned media requests, and providing outside-in counsel on media relations strategies across large projects. You will be responsible for shaping the future of B2B storytelling in this newly created role at LinkedIn, driving a steady cadence of proactive earned media to drive understanding of LinkedIn as an enterprise company. In addition, deep expertise in writing, project management, organizational skills, and stakeholder management are required to succeed in this role. If you love spending your days imagining the next dream headline in a fast-paced environment, and then rolling up your sleeves to make that headline come to life in an earned story, the Customer & Tech Communications team at LinkedIn could be the right next play for you! Responsibilities: Lead customer storytelling across our entire portfolio of B2B products to reach the recruiter, marketer and seller audience Introduce new, innovative ways to showcase customer stories Create an ongoing cadence of media conversations with customer-led stories always in the pipeline Strategically pitch stories and gain earned coverage that help our customers understand the value LinkedIn provides Lead proactive and reactive storytelling and narrative building, while connecting and reinforcing strategic messaging, in North America Lead product issues and change management storytelling across our B2B product offerings, proactively flagging potential reputational risks and mitigating complex, wide-scale B2B issues Build and maintain strong relationships with media targets across tier-one outlets Draft compelling headlines, pitches and narratives to land priority stories Develop proactive storylines and media hooks to to generate earned results in the absence of news Build relationship with your LinkedIn Global Communications teammates to identify opportunities to weave product narratives and customer value into larger LinkedIn narrative Gather insights/data to tell stories, turning complex information into engaging, easy-to-understand stories Stay ahead of media trends and changes to ensure we are always adapting our strategies to drive meaningful earned media results for the business Write and/or edit content, including, but not limited to pitches, narratives, articles, LinkedIn platform posts, bylines, etc. Help to connect the dots across lines of business to identify opportunities to collaborate on larger LinkedIn stories to drive a #OneLinkedIn approach to marketing and communications Embody and champion LinkedIn culture and values, ensuring they are represented in individual and team work Qualifications Basic Qualifications: 9+ years’ experience in communications, marketing, journalism, or related experience, and 3+ years of experience in external communications. Preferred Experience: 6+ years’ experience working on B2B product communications; ideally 2+ years experience working on customer storytelling Strong results in dynamic, high-growth, fast paced environment with proven track record of delivering on projects with tight deadlines and cross-functional dependencies Expert-level knowledge of how newsrooms operate and the evolution of digital journalism in 2026. A portfolio demonstrating consistent placements in premier global outlets (e.g., WSJ, New York Times, BBC). Excellent written and oral communications skills with the ability to critically think about how to position a story and weave in multiple messages to maximize opportunities Ideal candidate has experience managing issues that may impact reputation Proficient at applying Artificial Intelligence (AI) tools to daily work Experience developing scripts and video content for executive voices Organizational skills and an innate ability to stay on top of multiple projects at once Experience working across cross-functional teams towards a common goal or initiative Strong understanding of external communications and implementation process Knowledge of the parts of the business and their interrelationships, specifically understanding the industry, competition and expected future developments and challenges Strong media relations experience with experience managing the day-to-day, and long-term, communication strategy through understanding the media landscape, pitching proactive stories, identifying risks, and monitoring media trends and competitive industry news Must have very strong project management and decision-making skills Ability to develop and maintain strong internal and external relationships at all levels, and to motivate a group of people to act toward a comment goal Advanced experience in determining the relative importance or order of tasks, goals, or actions based on their significance, urgency or impact; consistently organizing and allocating resources, time and effort to focus on the most important or critical activities Possess a high degree of integrity and sense of confidentiality Suggested Skills: Corporate Communications, B2B Communications, Customer storytelling Media Relations, Writing & Storytelling Analytical Thinking Artificial Intelligence Risk & Issues Management LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $148,000 to $233,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. Additional Information Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation. Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36 Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to: Documents in alternate formats or read aloud to you Having interviews in an accessible location Being accompanied by a service dog Having a sign language interpreter present for the interview A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response. LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information. San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records. Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency. Global Data Privacy Notice and Compliance Posters for Job Candidates Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal. Workplace Type: Hybrid Career Track & Grade: IC5/10 Department: Marketing & Communications

Responsibilities

Lead B2B customer storytelling and earned media strategies to communicate the value of LinkedIn's product portfolio to recruiters, marketers, and sellers. Manage proactive and reactive narratives while mitigating reputational risks and maintaining relationships with tier-one media outlets.