Sr. Complaints Handler at Sundus Recruitment Services and Management Consult

Dubai, New Brunswick, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 27

Salary

70000.0

Posted On

03 Nov, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Financial Services & Insurance

Description

Roles & Responsibilities

Conduct Customer Due Diligence (CDD) for new client onboarding and existing client reviews in accordance with AML regulations and internal policies
Perform risk-based KYC profiling to determine Standard, Simplified, or Enhanced Due Diligence (EDD) requirements
Verify and validate customer identification documents (IDV) including government-issued IDs, address proofs, and entity incorporation documents
Screen clients against global sanctions lists, PEP databases, and adverse media sources using approved compliance tools
Assess Ultimate Beneficial Ownership (UBO) structures and source of funds/wealth where applicable
Execute Periodic Reviews and Event-Driven Reviews to ensure KYC data remains accurate and current

Desired Candidate Profile

Educational Background: Bachelor's degree in finance, Business Administration, Law, or a related field.
Experience: Minimum of 2 years in corporate KYC or compliance roles within the financial sector.
Globally recognised KYC Certifications or ONRIGA accredited KYC certifications
Communication Skills: Excellent verbal and written communication skills for effective interaction with clients and internal teams.

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Responsibilities

Roles & Responsibilities

Conduct Customer Due Diligence (CDD) for new client onboarding and existing client reviews in accordance with AML regulations and internal policies
Perform risk-based KYC profiling to determine Standard, Simplified, or Enhanced Due Diligence (EDD) requirements
Verify and validate customer identification documents (IDV) including government-issued IDs, address proofs, and entity incorporation documents
Screen clients against global sanctions lists, PEP databases, and adverse media sources using approved compliance tools
Assess Ultimate Beneficial Ownership (UBO) structures and source of funds/wealth where applicable
Execute Periodic Reviews and Event-Driven Reviews to ensure KYC data remains accurate and current

Desired Candidate Profile

Educational Background: Bachelor's degree in finance, Business Administration, Law, or a related field.
Experience: Minimum of 2 years in corporate KYC or compliance roles within the financial sector.
Globally recognised KYC Certifications or ONRIGA accredited KYC certifications
Communication Skills: Excellent verbal and written communication skills for effective interaction with clients and internal teams.