Sr. Consultant (Project/Program Management) at Visa

Zamboanga City, Zamboanga Peninsula, Philippines -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Change Management, Lean Methodology, Leadership, Communication, Problem Solving, Critical Thinking, Analytical Skills, MS Office, Automation, AI Technologies, Client Advocacy, Business Case Development, Flexibility, Team Development, Interpersonal Skills

Industry

IT Services and IT Consulting

Description

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. Job Description The Managed Services Change Excellence (MSCE) team plays a pivotal role in enhancing client experience by overseeing and driving initiatives aimed at process improvement and technology implementation. Our professionals are responsible for managing change acceptance initiatives and programs, ensuring seamless transitions and the adoption of new processes and technologies throughout our clients’ organizations. Essential Functions Lead Program Initiatives: Proactively identify change opportunities to optimize client processes. Demonstrate sound PMI and Lean methodology to drive Change Management Excellence efforts from start to finish. Leverage business knowledge to advise clients on achieving optimal implementation results. Be An Advocate: Get to know our clients’ business intimately, to best identify program feasibility and impact. Be aware of implementation concerns and highlight any change in expected impact. Be A Leader Among Your Peers: Be a self-starter who can share skills and expertise, develop and influence the development of other team members. Be approachable. Drive Innovation: Partner with Service Digitization teams and educate business leaders on future opportunities and value. Drive and influence the adoption of automation and Artificial Intelligence to meet business objectives and goals. Think Critically: Apply critical thinking, and advanced analytical techniques to identify and solve business challenges creatively. Communicate Effectively: Use your exceptional skills in analysis, writing, presentations, and interpersonal interactions to communicate clearly with executives, managers, and experts. Manage Business Cases: Succeed in developing/documenting business use cases and managing program outcomes. Demonstrate a keen ability to evaluate business cases for feasibility and provide recommendations to achieve realistic results. Juggle Priorities: Manage multiple initiatives and complex scenarios simultaneously, all while sticking to tight deadlines. Be Proactive: Identify issues and work to resolve them while juggling priorities Stay Flexible: Adapt quickly to changing priorities, tasks, and roles with strong organizational skills. Use Tech Tools: Intermediate level proficiency with MS Office tools like Teams, MS Project, PowerPoint, Word, Visio, Excel, and SharePoint. Qualifications Bachelor's degree in Business Administration, Management, or a related field. Minimum of 7 years of experience in program management or consulting. Advanced knowledge of PMI and Lean methodologies. Proven leadership skills and experience in team development. Strong communication and interpersonal skills. Proficiency in MS Office tools and familiarity with automation and AI technologies. Experience with CRM, Telephony, Chat, and Reporting applications. Ability to manage multiple priorities and complex scenarios. Strong problem-solving and critical-thinking skills. Should be flexible in schedule. Likely Midshift - 4/5pm to start Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Job Family Group: Client Support Services

Responsibilities

The role involves leading program initiatives to optimize client processes and managing change acceptance initiatives. The consultant will also drive innovation by partnering with Service Digitization teams and educating business leaders on automation and AI opportunities.