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Sr Content Designer, Financial Services at PayPal
San Jose, California, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Content Design, UX Content, Writing, Critical Thinking, Project Management, Collaboration, Data Analysis, Content Strategy, Financial Services, E-commerce, Style Guidelines, Voice Guidelines, User Interface Copy, Email Content, Push Notifications, In-app Notifications

Industry

Software Development

Description
Perform work assignments using specialized content design knowledge and developed business expertise Lead projects and/or programs within content design family with moderate scope impacting function or sub-function Analyze, evaluate, and make decisions within general parameters under broad supervision May act as a subject matter resource for entry level and developing colleagues Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-app notifications). Collaborate with design on page layout, interactions, and visual tone. Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions. Develop content strategies that align stakeholders and drive meaningful solutions. Use data and research to evaluate your content's impact, and push for continuous improvement that shows tangible results. 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 6+ years relevant work experience writing web and app content. Excellent, highly creative writing and critical-thinking skills. Experience working with content standards, such as style and voice and tone guidelines. At ease managing multiple projects, setting stakeholder expectations, working individually, and collaborating across teams. Experience in financial services, payments, B2B or B2C e-commerce is preferred. Bachelor's Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related field preferred.
Responsibilities
Lead projects within the content design family and analyze user experience gaps. Collaborate with design teams to create effective UX content for web and app experiences.