POSITION OVERVIEW:

CJ Logistics provides integrated supply chain services for customers around the world, maximizing customer value through continuous improvement and innovation. Aspiring to be The Global SCM Innovator, we deliver integrated and multimodal logistics services, connecting every corner of the world via air, sea and land.

REQUIREMENTS AND QUALIFICATIONS

• Complete freight forwarding or transportation diploma/degree program in Canada
• +2 year of experience in transportation management, freight forwarding, customs brokerage, or warehousing and distribution services
• Excellent verbal and written communication skills, interpersonal skills, and time-management skills
• Ability to multi-task and solve problems
• Ability to work in a fast paced and team environment

• Build up a strong FF/TM operation team which requires supervision of 4-5 team members in Ontario
• Directly report to Freight Forwarding manager and update financial status every week
• Resolve issues respective to customer inquiries, data input and general customer service related to shipping, tracking & tracing.
• Investigating and planning the most appropriate route for a shipment, taking account of the perishable or hazardous nature of the goods, cost, transit time and security
• Arranging appropriate packing, taking account of climate, terrain, weight, nature of goods and cost, and the delivery and warehousing of goods at their final destination
• Develop and expand freight forwarding partners (e.g. transportation company, customs brokers) as well as manages the services and performance of vendors, third party providers, and other relationships in Ontario
• Oversee the preparation of Customs documentation, including but not limited to invoices, bills of lading, shipping statements, receipts, to ensure accurate and complete documents are prepared within designated timeframes.
• Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
• Arranging insurance and assisting the client in the event of a claim
• Consistently oversee the freight from origination to destination and take responsibility for any occurrences while solving them both constructively and timely
• The ability to dispatch freight, update orders and load screens while also properly closing orders timely through our carrier system
• Deliver clear expectations in regards to the role and direction of team, promote and instill a positive work environment that is challenging and engaging
• Periodically conduct training to the existing and new employees
• Proactively address concerns, conflicts, and interactions with team members