Sr. CRM Account Executive - Midwest State & Local Government at ServiceNow

Akron, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Workflows, Digital Transformation, AI Integration, SaaS, Software Sales, Collaboration, Account Planning, Strategy Development, Coaching, Diversity, Inclusion, Problem-Solving, Market Success, Account Targeting, Customer Engagement

Industry

Software Development

Description

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Job Description The Customer Workflows Solution Sales Executive will oversee State and Local Government market success of ServiceNow's CX, FSM, Source to Pay and related Customer Workflows solutions to Midwest State & Local Government (SLG) clients. (OH, IL, MI, TN, IN) These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information. What you get to do in this role: The Solution Sales Executive supports the strategy and solution win for Customer Workflows growth within SLG midwest territory. Responsibilities/activities can vary by solution area given coverage capacity. Drive net new opportunity and growth of Customer Workflows within territory Support Midwest SLG territory strategy and planning to improve vertical agreement, account use case targeting and execution Provide input and domain expertise to Core Regional Sales Leader and AE team during the account planning process based on territory strategy and recommendation Ensure recommendation to territory strategy and account planning is aligned with Now Value principles Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners. Interlock with core Solutions Consulting & Customer Workflows Solutions Consulting on Capability Roadmap for feedback and agreement Coach core AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help drive net new opportunities and manage the sales cycle Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes Champion diversity and belonging to contribute to an open and inclusive environment Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Current location in Midwest with flexibility to travel across the region to attend internal/external events as needed History of achieving sales targets 7+ years knowledge and demonstrated success selling to SLG in OH, IL, MI, TN and IN. 3+ years knowledge and demonstrated success selling Customer Workflows related software solutions Demonstrated success closing new logos in SLED vertical Experience as a SLG Specialty Sales AE, SLG Core AE, or closely related SLED sales role Past success collaborating within matrixed sales environment Deep understanding of SaaS/Software Sales, SLG sales, and business sales processes Bachelor's degree in business, marketing or related discipline Travel required: 30-50% Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site. From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

Responsibilities

The Solution Sales Executive will oversee the success of ServiceNow's Customer Workflows solutions for State and Local Government clients in the Midwest. Responsibilities include driving new opportunities, supporting territory strategy, and collaborating with the sales team to achieve growth.