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Sr Cust Exp Specialist at Honeywell

Municipio Cotagaita, Potosí, Bolivia -

Full Time

Start Date

Immediate

Expiry Date

25 Aug, 26

Salary

0.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Call Center Operations, Microsoft Office, ERP Systems, SAP, Oracle, Excel, Integrated Reporting Systems, Customer Relationship Management, Cross-functional Collaboration, Process Optimization, Communication Skills

Industry

Automation Machinery Manufacturing

Description

As a Senior Customer Experience Specialist here at Honeywell, you will serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will report directly to our Sr Cust Exp Supervisor and you’ll work out of our San Luis Potosi location on a On-site work schedule. In this role, you will impact customer satisfaction and operational efficiency by managing complex customer inquiries, coordinating with multiple departments to resolve issues, and driving continuous improvement in customer care processes. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

Serve as the primary contact for assigned accounts to ensure all customer needs and expectations are met. Manage complex inquiries and collaborate with multiple departments to drive operational efficiency and continuous improvement in customer care.