Sr Cust Exp Specialist

at  Honeywell

San Luis Potosí, S. L. P., Mexico -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate31 Jan, 2025Not Specified02 Nov, 20241 year(s) or aboveGood communication skillsNoNo
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Description:

JOIN A TEAM RECOGNIZED FOR LEADERSHIP, INNOVATION AND DIVERSITY

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA’s. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.

Responsibilities:

  • Processing Returns
  • Customer Invoicing
  • Prepare Forecast Reports
  • Administrative Support
  • Order Processing


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Outsourcing/Offshoring

Purchase / Logistics / Supply Chain

Customer Service

Diploma

Proficient

1

San Luis Potosí, S. L. P., Mexico