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Sr. Customer Success Manager, Global Accounts (APAC) at Digital Realty

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success Management, Strategic Engagement, Executive Presence, Operational Credibility, Stakeholder Management, Influence Without Authority, Service Management, Enterprise Account Management, Technical Credibility, Infrastructure Services

Industry

IT Services and IT Consulting

Description

As a senior member of the Global Customer Success organization, this role leads the strategic, end-to-end customer success engagement for Digital Realty's most critical global customers across APAC. The Senior Customer Success Manager serves as a trusted advisory to customers, a peer partner to APAC Operations leadership, and a leader within the global CS community - ensuring predictable execution, technical credibility, and long-term partnership.

Responsibilities

Lead strategic end-to-end customer success engagements for critical global accounts across the APAC region. Serve as a trusted advisor to customers and a partner to operations leadership to ensure long-term partnerships and predictable execution.