REQUIRED QUALIFICATIONS:

10+ years of experience working on:

• Requirements gathering, Process & functional flow, Epics, Features & user stories creation.
• D365 Customer Service and Field Service module.

Experienced in conducting workshops with Business & IT collaborators, detailing the outcome, and facilitating reaching a desired result.
Well versed with working with Development of the offshore teams.

• Bridge the gap between business requirements and technical implementation contributing to the successful delivery of the program
• Evaluating a business operations to analyze their cost and efficiency
• Helping to develop project plans and ensuring their timely completion
• Analyzing the organization’s large data sets to deliver actionable insights
• Budgeting and conducting financial analysis
• Recommending process improvements to increase a business efficiency