Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.
We are seeking a strategic and operationally-driven AI and Automation Leader to transform how employees work, collaborate, and experience technology across the organization. This role will lead a team focused on the enterprise strategy and execution of AI adoption, collaboration platform operations, and process automation (including RPA and bots) to improve employee experience, productivity, and communication across teams.
In addition to owning intelligent experience design and platform governance, you will support internal communications events, other collaboration platforms (Dropbox, Miro etc.) and lead automation initiatives to streamline manual processes across business units using platforms like UiPath.
What You’ll Do
AI-Powered Employee Experience & Productivity

LEAD THE DESIGN AND DELIVERY OF AI SOLUTIONS INCLUDING:

• Virtual assistants, copilots, and generative AI tools
• Personalized learning, performance insights, and nudges
• Smart scheduling and knowledge surfacing features
  Improve employee engagement, reduce friction, and personalize work experiences using data and automation.

AI Governance, Frameworks & Demand Management

• Establish responsible AI governance, including policy design, risk evaluation, explainability, and oversight.
• Run an intake and evaluation process to prioritize AI, RPA, and productivity initiatives based on feasibility and business impact.
• Lead training sessions, office hours, and enablement workshops to help users unlock the full value of collaboration and productivity tools
• Act as internal “AI Ninjas”— teaching best practices, uncovering hidden features, and championing the smart, responsible use of workplace AI tools (e.g., ChatGPT, Zoom AI, Microsoft Copilot)

Process Automation & BOTS Across Key Functions

• Lead automation efforts to design and deploy RPA bots and intelligent workflows across HR, Finance, IT, Operations, and other functions.
• Use the UiPath platform to automate manual, repetitive, and error-prone business processes.
• Drive end-to-end automation delivery — from discovery, design, build, and deployment to monitoring and continuous optimization.
• Partner with process owners to identify opportunities for cost savings, accuracy, and cycle time improvements.

Intelligent Agent & AI Orchestration

• Provide input on the design and integration of AI agents, chatbots etc. working closely with the AI platform team
• Ensure secure, scalable, and context-aware AI service delivery within the enterprise stack working closely with the AI platform team

Collaboration Platform Operations

• Manage and optimize enterprise collaboration tools including: Zoom, Microsoft Teams, Dropbox, Miro, Confluence, Jira etc.
• Ensure high availability, governance, integrations, and training to drive seamless team and cross-functional collaboration.
• Manage platform vendors, contracts, licensing, and the full lifecycle of collaboration technologies
• Drive the rationalization of desktop collaboration and communication software to reduce redundancy, optimize cost, and deliver a streamlined, modern user experience

Internal Communications & Event Support

• Partner with Internal Comms and Executive Leadership to support and manage technical aspect of company wide events like All Hands, SLT sessions etc.

Employee Enablement & Change Management

• Design and run enablement programs for AI, RPA, and collaboration tools.
• Develop and maintain training resources, workshops, and self-service AI knowledge hubs.
• Foster a network of champions to scale adoption across the organization.

Performance Analytics & Continuous Improvement

• Define KPIs and dashboards to track the impact of AI, RPA, and platform initiatives on employee productivity, collaboration efficiency and automation ROI
• Use insights to iterate and evolve the technology stack and delivery model.

What You Bring

• Bachelor’s or Master’s degree in Computer Science, Data Science, HR Tech, or a related field.
• 10+ years of experience in digital transformation, enterprise automation, or collaboration technology leadership.
• 1-3+ years experience in:
• AI/ML or generative AI implementation
• RPA solutioning and bot development (esp. UiPath)
• Collaboration platform support and integration (Zoom, Teams, Dropbox, etc.)
• Solid understanding of HR and HCM workflows, digital workplace strategies, and employee experience metrics is a plus
• Strong cross-functional leadership, program management, and stakeholder engagement capabilities.
• Experience building and managing a Bot CoE or automation hub.
• Experience with ChatGPT and other AI tools
• Familiarity with LLM orchestration frameworks (LangChain, vector search, agent pipelines).
• Experience with EX platforms (e.g., Qualtrics, Viva, ServiceNow HRSD).
• Comfort working with security, data privacy, and compliance teams on HR- and employee-related AI policies. #LI-REMOTE

What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
About the Salary Ranges
Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.
Fraudulent Recruiting
Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-frau

Please refer the Job description for details