Sr Director at ALIGHT SOLUTIONS LLC

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Advocacy, Governance Practices, Operational Oversight, Relationship Cultivation, Risk Identification, Mitigation Strategies, Profitability Achievement, Operational Effectiveness, Compliance, Client Satisfaction, Sales Activities, Financial Forecasting, Contract Oversight, Subject Matter Expert, Servant Leadership, Client-Centric Culture

Industry

Human Resources Services

Description

Health Delivery Senior Director The Health Delivery Senior Director is responsible for the comprehensive health service experience for their portfolio of clients. The Health Delivery Senior Director serves as the primary coordinator across internal teams, developing tailored strategies to expand Health & Welfare (HW) solution adoption for each client. The Health Delivery Senior Director maintains an in-depth awareness of each client’s industry trends and the evolving goals of their benefits departments, while also monitoring the regulatory landscape and competitive environment to inform recommendations and actions. Job Responsibilities Serve as the client’s advocate, ensuring seamless HW delivery and integration of all related solutions and teams involved in the client’s service experience Lead governance practices to provide ongoing operational oversight and ensure delivery excellence Cultivate and strengthen client relationships by proactively offering insights and solutions aligned with each client’s needs Coach and mentor team members within HW to foster development and high performance Identify potential risks in HW delivery and implement mitigation strategies Consistently achieve or surpass goals related to profitability, operational effectiveness, compliance, and client satisfaction Engage in sales activities, including presenting to prospective clients and supporting new business efforts Maintain accuracy in financial forecasting and support fiscal accountability Oversee client contracts to protect margins, ensure SLA compliance, and manage E&O matters Act as a subject matter expert for the rollout of new products and services Knowledge and Expertise Drives positive transformation both within the organization and with clients Communicates complex concepts clearly, translating strategic direction into actionable team goals and deliverables Brings creativity and innovation to problem solving Promotes collaboration across teams to achieve business results Models servant leadership and champions the client-centric culture that distinguishes Alight Demonstrates excellent organizational skills, providing clear direction and supporting the implementation of innovative solutions Leads teams through change, inspiring alignment, and cooperation Builds trust and respect among team members to strengthen collaboration Education Master’s degree (business-related field preferred) 20+ years of Health & Welfare experience, with broad exposure to diverse client environments This is a Work from Office Role where the individual is expected to be in office all 5 Days working a UK Shift or a US EST Shift We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. . About Alight Solutions Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com. Our values are the essence of who we are: Champion people. We are empathetic and have created a place where everyone belongs. And we win together. Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves. Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy. Our Colleague Experience At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place. Help us reimagine how people and organizations thrive! Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive. @AlightSolutions

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Responsibilities

The Senior Director is responsible for the comprehensive health service experience for their client portfolio, acting as the primary coordinator to develop tailored strategies for Health & Welfare solution adoption. Key duties include leading governance, cultivating client relationships, coaching team members, identifying delivery risks, and ensuring profitability and operational excellence.