Sr. Director, Business Intelligence at Conexon

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Intelligence, Operational Reporting, Project Management, Data Strategy Alignment, Data Informed Decision Making, Scalable BI Solutions, Metric Definition, Data Warehouse Architecture, BI Tools Management, Broadband Operations, Stakeholder Management, Cross-Functional Team Leadership, Data Quality Standards, Data Security, Strategic Growth Initiatives, Executive Communication

Industry

Telecommunications

Description

Description Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are a team of people passionate about excellent service, meaningful work, and supporting the communities we serve. As we continue expanding into new states and regions, we’re looking for individuals who want to grow with us and contribute to this important mission of transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home. This role leads business intelligence, operational reporting, and project management functions to support Conexons rapid FTTH expansion and drive data informed decision making across the organization. This role exists to align data strategy with business goals, ensuring accurate insights into key metrics such as growth, customer performance, and operational efficiency. Success in this role means delivering scalable BI solutions aligned with the company’s broadband business objectives, including increasing market share, revenue growth, operational improvements and excellence. The role will empower teams with actionable insights and consistently drive measurable improvements in performance and strategic outcomes. This position collaborates with stakeholders to define critical performance metrics such as customer acquisition, churn, ARPA (Average Revenue Per Account), customer penetration rates and operational metrics, while partnering with Development to ensure data warehouse architecture and BI tools and vendors are scalable, accurate and effective. Prior experience in Broadband operations is required. In this position, you will be key in providing guidance and expertise to internal stakeholders on a wide variety of issues, including interaction with Sr. Executive staff. Ability to work effectively with cross-functional teams to drive required outcomes. Location: Hybrid- in office Tuesday, Wednesday and Thursday Job Type: Full- time Schedule: Fixed, standard business hours although some irregular hours may be required Overtime: Occasionally FLSA Status: Exempt Travel: No Requirements Proven ability to multi-task, plan and organize work to meet deadlines, all with a high degree of accuracy with keen attention to detail Ability to comprehend high-level goals and objectives, and subsequently create effective strategies, action plans and solutions to support their achievement Analytical thinker with focus towards short- and long-term organizational goals Highly effective written and verbal communication skills Preferred Qualifications Bachelor’s degree Ten (10) years of experience, demonstrating an in-depth knowledge of principles and practices related to broadband Five (5) years of experience in managerial or leadership capacity Demonstrated experience in driving customer satisfaction and operational efficiencies Ability to translate complex operational findings into actionable narratives for non-technical executive stakeholders Responsibilities and Essential Job Functions Leadership role responsible for transforming customer and operational data into strategic growth initiatives Self-starter who can carry out a complex scope of work independently and cross functionally Establish and enforce standards for data quality, security, and usage of data for operational and customer reporting Ability to work cross-functionally in a demanding environment to achieve Team and overall company goals Prepare clear and concise presentations and written communications intended for Conexon leadership and internal teams Lead the development and implementation of innovative programs, projects, and initiatives. Perform other duties as assigned to fulfill the goals of this position Physical Requirements Normal office conditions Ability to sit or stand for extended periods Majority of time spent on the computer and phone Standard Company Benefits Include Three (3) weeks of paid time off Comprehensive benefits package, including health, dental, and vision coverage Life insurance Short-term and long-term disability insurance Retirement benefits Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon’s mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process. By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.

Responsibilities

This leadership role is responsible for transforming customer and operational data into strategic growth initiatives, requiring the incumbent to act as a self-starter capable of independently carrying out complex work cross-functionally. The position involves establishing and enforcing standards for data quality, security, and usage while leading the development and implementation of innovative programs and projects.