Sr Director, Chief Applications Officer at Children's Mercy KC

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Epic EHR, Clinical applications, Revenue cycle management, Strategic leadership, Healthcare IT, Vendor management, Interoperability, System optimization, Change management, Team development, Operational excellence, Regulatory compliance, Project management, Clinical workflows, Data integrity

Industry

Hospitals and Health Care

Description

Thanks for your interest in Children's Mercy! Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years. Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital. Overview The Chief Application Officer (CAO) provides strategic and operational leadership for the hospital's Epic electronic health record (EHR) platform and all integrated third party clinical and revenue cycle systems. Leader is accountable for the design, implementation, optimization, and ongoing performance of clinical and revenue cycle applications that support safe, efficient, and high-quality patient care. CAO works in close partnership with clinical, operational, and revenue cycle leaders, to translate organizational strategy and frontline needs into technology-enabled solutions that improve clinical outcomes, operational efficiency, clinician experience, and financial performance. Leader ensures alignment between clinical operations, IT strategy, vendor capabilities, and regulatory requirements while fostering a culture of collaboration, innovation, and accountability. At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity. Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources. Responsibilities Epic Clinical Applications Leadership: Provide strategic and operational leadership for the entire Epic ecosystem, ensuring applications are governed, optimized, and aligned with clinical, operational, and regulatory needs. Drive the long-term application roadmap while safeguarding system reliability and supporting seamless clinical workflows. Clinical Revenue Cycle Partnership: Develop and maintain strong, collaborative relationships with clinical and revenue cycle leaders to translate operational needs into effective technology solutions. Ensure application strategy supports care delivery, financial performance, and organizational alignment. Third Party Systems Interoperability: Oversee the selection, integration, and performance of all third-party clinical and revenue cycle systems, ensuring they work seamlessly within the Epic and enterprise architecture. Emphasize interoperability, data integrity, and strong vendor management to maximize value and system reliability. Leadership Talent Development: Develop a high-performing applications organization through strong leadership, clear expectations, and a culture of collaboration. Ensure teams are empowered, aligned, and equipped to support complex clinical and revenue cycle environments. Operational Excellence Continuous Improvement: Drive a culture of continuous improvement, ensuring systems remain reliable, efficient, and aligned with evolving organizational needs. Support operational readiness for major initiatives and maintain strong processes for change, incident, and release management. Qualifications Master's Degree Healthcare Administration, Information Technology, Business Administration, or related field and 8+ years of progressive leadership experience in healthcare IT or clinical applications. Extensive Epic experience, including leadership responsibility for multiple Epic modules and integrated systems is strongly preferred. Or Bachelor's Degree Healthcare Administration, Information Technology, Business Administration, or related field and 10+ years of progressive leadership experience in healthcare IT or clinical applications. Extensive Epic experience and certification, including leadership responsibility for multiple Epic modules and integrated systems is strongly preferred. Certified Healthcare Chief Information Officer (CHICO) Preferred Certified Digital Health Leader (CDH-L) from CHIME Preferred Epic certification(s) Preferred Benefits at Children's Mercy The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families. Learn more about Children’s Mercy benefits. Starting Pay Remote Work/Work from Home This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home. EEO Employer/Disabled/Vet Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation are all factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free. CM is committed to creating a workforce that supports the diverse backgrounds of our patients and families. We know that our greatest strengths come from the people who make up our team, so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate. If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, and beliefs.

Responsibilities

The Chief Application Officer provides strategic and operational leadership for the hospital's Epic EHR platform and integrated clinical and revenue cycle systems. They are responsible for the design, implementation, and optimization of these applications to ensure high-quality patient care and operational efficiency.