Sr. Director, Customer Program Management at dMatrix
Santa Clara, California, USA -
Full Time


Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

350000.0

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Management, Scrum, Agile, Kanban, Computer Science

Industry

Information Technology/IT

Description

At d-Matrix, we are focused on unleashing the potential of generative AI to power the transformation of technology. We are at the forefront of software and hardware innovation, pushing the boundaries of what is possible. Our culture is one of respect and collaboration.
We value humility and believe in direct communication. Our team is inclusive, and our differing perspectives allow for better solutions. We are seeking individuals passionate about tackling challenges and are driven by execution. Ready to come find your playground? Together, we can help shape the endless possibilities of AI.

PREFERRED QUALIFICATIONS

  • Master’s degree or PhD in engineering, computer science, or related field
  • Certification in project management methodologies such as Agile, Scrum, or Kanban
  • Experience in leading complex and large-scale hardware/software projects with multiple stakeholders and dependencies
  • Ability to influence and negotiate with senior leaders and external partners
  • Experience with cross-functional collaboration including product management and engineering to drive product impact.
Responsibilities
  • Develop and manage end-to-end project plans and ensure on-time delivery. Provide hands-on program management during analysis, design, development, testing, implementation, and post-implementation phases.
  • Define and track key performance indicators and quality metrics.
  • Articulate project status, risks, and dependencies to stakeholders.
  • Identify and resolve technical issues, organizational-wide challenges and bottlenecks that may affect product delivery or quality.
  • Be a trusted partner and collaborate with cross-functional teams, lead technical discussions and drive sound decisions.
  • Partner with Product Management and Engineering to define needs to support strategic planning and execution as well as program requirements, resourcing and scope.
  • Develop processes and frameworks that facilitate product-related goal setting, decision making, and business impact.
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