ABOUT GAP INC.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

RETAIL POS & OMNICHANNEL EXPERIENCE

• Lead POS Transformation – Oversee the modernization of POS systems to support mobile payments and seamless omnichannel experiences.
• Enable Unified Commerce – Design solutions that integrate online and offline channels, enabling BOPIS (Buy Online, Pick Up In-Store), BORIS (Buy Online, Return In-Store), and Endless Aisle.
• Enhance Payment & Loyalty Systems – Architect secure and flexible payment solutions, including digital wallets, BNPL (Buy Now, Pay Later), and loyalty integrations.

DIGITAL STORE EXPERIENCE & CUSTOMER ENGAGEMENT

• Smart Store Technology – Architect interactive retail experiences, such as smart mirrors, digital fitting rooms, and AI-driven personal styling recommendations.
• Personalized Shopping Journeys – Enable omnichannel personalization using AI, CRM integrations, and loyalty programs.
• Augmented & Virtual Reality Integration – Explore AR/VR solutions for virtual try-ons and immersive in-store experiences

ABOUT THE ROLE

In this role, you will provide architectural and big picture oversight for the development of new or enhanced platforms, applications and solutions that will transform the way our customers interact across our retail channels.

You will be a hands-on architect/leader (player/coach) who will be responsible for:

• Leading and defining the architectural vision and strategy, develop roadmaps aligned with business goals and technology strategy.
• Ensure a seamless customer experience by creating a streamlined end-to-end solution design, ensuring quality and consistency of our software architecture across systems
• Lead architecture governance by establishing and enforcing architecture principles, standards and best practices for retail solutions. Drive design reviews and ensure designs are consistent across various portfolios
• Cultivate strategic long-term partnerships with business and technology senior level stakeholders
• Build a high-performing architecture team, provide mentorship across various architecture disciplines including technical architecture and business architecture ensuring alignment with enterprise goals.
• Promote cross-functional collaboration between architects, product owners, program management and engineering to deliver seamless retail solutions.
• Establish an end-to-end operating model process with key partners and stakeholders across engineering, product management and program management that works in a SAFe Agile methodology as well as hybrid methodologies
• Lead Product Selection using an established methodology bringing together multiple cross-functional business and technology stakeholders resulting in product and platform alignment