Job Title: Sr. Director Event Management (Team Focused Leadership)
Group/Team: Event Management
Reports to: Event Management Department Head
Location: Remote
Employment Type: Full time, Salary, Exempt
Travel Requirements: 20-30%

WHO WE ARE

Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. As we look ahead to 2025 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences.
Our Event Management team plays a critical role in this vision, partnering with world-shaping brands like Amazon, Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As the Sr. Director of Event Management and with a focus on our talent and people, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.

WHAT WE ARE LOOKING FOR

We’re looking for an innovative strategist who can drive impactful talent development, oversee seamless onboarding and training, and foster a high-performance culture. Your role will be crucial in coordinating team efforts, optimizing processes, and ensuring compliance, all while managing financials with a keen business sense.
If you’re passionate about leading change and developing top-tier talent in a collaborative environment, we’d love to have your expertise contribute to our growth and success.

NOT SURE IF YOU SHOULD APPLY?

Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency, we are dedicated to building a versatile, inclusive team with a variety of backgrounds and a growth mindset - so if you’re excited about this role, but your past experience doesn’t align perfectly with every single item listed in this job description, we encourage you to apply. You may just be the right candidate for this role, or we may have other roles that better align with your skillset.

PHYSICAL REQUIREMENTS:

Individuals will be required to sit for the majority of the day and may be required to stand as needed. May require ability to ambulate primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

ESSENTIAL RESPONSIBILITIES

• Design and evolve team structures to support growth and cross-functional collaboration.
• Oversee and own staffing strategy, partnering with HR and recruiting to manage hiring, onboarding, and job descriptions.
• Own the partnership with Centralized Resourcing to ensure optimal staffing models for both full-time and contingent workforce needs.
• Develop and implement training, leadership development, and performance review programs.
• Coach people managers to deliver feedback, drive engagement, and promote a high-performing, inclusive culture.
• Accountable for supporting people managers in all employee relations concerns, including performance management escalations
• Lead the performance review process, including calibration, feedback, and promotion planning.
• Lead initiatives for team recognition, well-being, and connection
• Lead analysis and action planning from Culture Amp Engagement surveys to continuously improve the employee experience.
• Monitor attrition and implement retention strategies, stay interviews, and career development planning.
• Manage internship programs to build future talent pipelines.
• Provide leadership with workforce analytics and insights on headcount, DEI, and organizational health.

SUPERVISORY RESPONSIBILITIES

May manage 5-10 direct reports within Event Management, ranging from Event Managers to Senior Directors.

SUCCESS IN THIS ROLE MAY LOOK LIKE

• Collaborates across teams to ensure operational success and long-term growth.
• Acts as the key partner to Talent Acquisition, leading recruitment efforts for the Event Management team to build a diverse, dynamic workforce.
• Designs onboarding experiences that integrate new hires quickly and effectively, and develops tailored training to support the growth of event professionals.
• Leads a streamlined feedback and review process that drives performance, clarity in promotion paths, and employee development.
• Mentors people managers, equipping them to lead with confidence and foster strong teams.
• Builds and reinforces an inclusive, values-driven, high-performing culture through initiatives that strengthen connection and recognition.
• Proactively addresses employee retention, creating strategies that make the workplace a meaningful career destination.
• Builds future talent pipelines and delivers actionable workforce insights to inform decisions around staffing, promotion, and engagement.

OTHER DUTIES AND ACKNOWLEDGEMENT

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an “at will” relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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