About USS:
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise,
excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview:
The Senior Director, Events and Emergency Services is a strategic and operational leader responsible for the nationwide execution of large-scale events and the coordination of rapid emergency deployments
across United Site Services. This role manages the entire lifecycle of both planned events and urgent response scenarios - from sales alignment and project scoping to logistics planning, workforce
deployment, and asset mobilization. This leader oversees a team of events & emergency leaders, ensuring they are equipped and assigned appropriately, while partnering across Procurement, Fleet, and Field Operations to deliver seamless, compliant, and high-impact results. This role utilizes data-driven planning, resource forecasting, and process discipline to ensure that USS can scale quickly, execute flawlessly, and exceed customer expectations in both routine and emergency situations.

Responsibilities:

• Partner with Sales to scope and secure event and emergency response contracts; align planning with growth goals and service standards
• Define KPIs for event performance, emergency readiness, and operational execution
• Assign and coach Project Managers (PMs) based on event complexity, geography, and workload balance
• Use historical and pipeline data to forecast labor needs and manage staffing levels
• Lead the execution of high-visibility events from planning through teardown, ensuring timeliness, quality, and safety
• Coordinate with Procurement and Fleet to secure necessary supplies, equipment, and subcontractors
• Develop and execute emergency preparedness protocols and response strategies
• Oversee rapid team and asset mobilization for disaster deployments
• Ensure proper allocation, tracking, and utilization of equipment and assets
• Own end-to-end financial management for events, including event calculator budgeting, forecasting, spend tracking, and ongoing updates to the event calculator to ensure P&L accountability and profitability.
• Oversee change orders and scope adjustments, partnering with Regional Finance Managers to protect margins, ensure accurate billing, and conduct post-event financial reviews.
• Lead cross-functional coordination with Operations, Sales, Procurement, Fleet, and Customer teams
• Conduct post-event debriefs to drive continuous improvement in safety, efficiency, and customer experience
• Develop dashboards and reports to monitor operational and customer performance
• Promote a culture of accountability, learning, and process innovation
• Travel up to 50% to support event execution and emergency response efforts
• Perform other duties and projects as assigned

DESCRIPTION

Minimum
4 Year / bachelor’s degree
in Business, or a related field or an equivalent
combination of education and experience
Preferred Graduate Degree in Business or related field

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated success leading large-scale event logistics and emergency deployments
• Expertise in workforce planning, resource allocation, and operational forecasting
• Strong command of budgeting, cost controls, and margin management
• Skilled in cross-functional leadership and project coordination
• Adept at managing safety, compliance, and regulatory obligations
• Excellent interpersonal, communication, and stakeholder management skills
• Ability to lead calmly and effectively under pressure or crisis conditions
  Physical Requirements:

SUPERVISORY RESPONSIBILITIES

This role has supervisory responsibilities
Qualifications:

Responsibilities:

• Partner with Sales to scope and secure event and emergency response contracts; align planning with growth goals and service standards
• Define KPIs for event performance, emergency readiness, and operational execution
• Assign and coach Project Managers (PMs) based on event complexity, geography, and workload balance
• Use historical and pipeline data to forecast labor needs and manage staffing levels
• Lead the execution of high-visibility events from planning through teardown, ensuring timeliness, quality, and safety
• Coordinate with Procurement and Fleet to secure necessary supplies, equipment, and subcontractors
• Develop and execute emergency preparedness protocols and response strategies
• Oversee rapid team and asset mobilization for disaster deployments
• Ensure proper allocation, tracking, and utilization of equipment and assets
• Own end-to-end financial management for events, including event calculator budgeting, forecasting, spend tracking, and ongoing updates to the event calculator to ensure P&L accountability and profitability.
• Oversee change orders and scope adjustments, partnering with Regional Finance Managers to protect margins, ensure accurate billing, and conduct post-event financial reviews.
• Lead cross-functional coordination with Operations, Sales, Procurement, Fleet, and Customer teams
• Conduct post-event debriefs to drive continuous improvement in safety, efficiency, and customer experience
• Develop dashboards and reports to monitor operational and customer performance
• Promote a culture of accountability, learning, and process innovation
• Travel up to 50% to support event execution and emergency response efforts
• Perform other duties and projects as assigne