Sr. Director of Design, Identity & Trust at PayPal

San Jose, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Experience Strategy, Design Leadership, Team Building, Mentorship, Cross-Functional Collaboration, Operational Objectives, Strategic Vision, User Interface Design, Interaction Design, Design Systems, Communication Skills, Influence Skills, Security, Privacy, Usability, Global Perspective

Industry

Software Development

Description

Develop and articulate a clear, compelling vision and strategy in alignment with Experience Design strategy and operations that inspires others Negotiate with and influence the decision-making of senior internal and external executives and decision-makers Create operational and strategic objectives that enhance user and customer experiences using domain knowledge and extensive expertise Identify and resolve strategic user interface and interaction design with new or innovative solutions Establish overall business or technical strategy for user experience initiatives. Negotiate with and influence decision-making reaching the senior executive level Identify and resolve unique situations of substantial significance in user interface or interaction design Allocate resources, responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services Lead the development of user experience strategies that resonate with target audiences. Support and mentor less-experienced roles to provide an example of innovation, excellence, and day-to-day learning Set the vision and design direction for identity, risk, and trust experiences. Define and drive experience strategy that balances security, privacy, and usability. Build, staff, and mentor a high-performing design team. Lead design planning, prioritization, and execution in alignment with product objectives. Partner with product, engineering, and risk leadership to shape roadmaps and outcomes. Facilitate workshops and cross-functional alignment to drive strategy and execution. Advance scalable design systems, processes, and standards that raise craft and quality. Represent design at the executive level, influencing decisions and company direction. 12+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 5 years of experience leading others Minimum of 15 years of relevant work experience and a bachelor's degree or equivalent experience. 15+ years of product design experience, including 8+ years leading teams and managers. Proven ability to set vision, strategy, and direction for complex, global design portfolios. Experience building and scaling high-performing, distributed design teams. Strong track record of aligning design with product objectives and business outcomes. Skilled in leading experience strategy, workshops, and cross-functional facilitation. Demonstrated ability to balance trust, security, and usability in customer experiences. Expertise in design systems and scalable frameworks that raise quality across teams. Exceptional storytelling, communication, and influence skills with executives and stakeholders. Global perspective with awareness of regulatory, accessibility, and localization needs.

Responsibilities

Develop and articulate a vision and strategy for user experience initiatives while leading a high-performing design team. Collaborate with product, engineering, and risk leadership to shape roadmaps and enhance user experiences across digital and physical products.