SR. DIRECTOR OF OPERATIONS

Cal State University (CSU) Dominguez Hills
Carson, California 90747 United States
Posted: Aug 26, 2025
Administration and Management
Working Title: Sr This role manages daily facility services, ensures compliance and efficiency, and drives long-term improvements. The Director fosters a culture of customer service and collaboration, working with campus partners and community stakeholders to enhance the university experience.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field and a minimum of seven to eight (7-8) years of progressively responsible experience in facilities operations, preferably in higher education or public sector to include a minimum of four (4) years of managerial experience required.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of facilities operations, maintenance, custodial, and grounds services, including preventive maintenance best practices.
• Knowledge of capital planning, construction processes, building systems, and compliance with safety codes, regulations, and certification requirements.
• Skill in strategic planning, budget development, and financial/resource management.
• Skill in vendor management, contract negotiation, and performance monitoring.
• Skill in leadership, staff supervision, and team development with a focus on employee engagement and professional growth.
• Ability to foster a culture of customer service, collaboration, and continuous improvement.
• Ability to analyze operational needs, recommend solutions, and implement effective improvements.
• Ability to communicate effectively, both verbally and in writing, with diverse stakeholders including students, staff, contractors, and community partners.
• Ability to manage multiple priorities in a complex environment while ensuring safety, efficiency, and service quality.
• Ability to develop and implement emergency preparedness and risk management strategies.

PREFERRED QUALIFICATIONS:

• Master’s degree in Facilities Management, Engineering, Business Administration, Higher Education Administration, or a related field.
• Ten (10) or more years of progressively responsible experience in facilities operations, maintenance, or capital project management, preferably within higher education or a large, complex organization.
• Demonstrated experience managing multimillion-dollar operational and capital budgets.
• Professional certifications such as Certified Facility Manager (CFM), Educational Facilities Professional (EFP), or equivalent.
• Strong background in risk management, emergency preparedness, and regulatory compliance.
• Proven ability to lead diverse teams, foster staff development, and promote a culture of engagement and accountability.
• Experience collaborating with cross-functional stakeholders, community partners, and external contractors/vendors.
• Familiarity with sustainability practices, energy management, and long-term facilities planning.
  To view the full position description, click “Position Description” above.

• Provide leadership and oversight of daily operations for Recreation and Dining facilities, including custodial, maintenance, and grounds services.
• Develop and manage preventive maintenance programs to ensure safe, clean, and efficient facilities.
• Support campus events and rentals by coordinating facility operations and service delivery.
• Collaborate on capital projects, renovations, and long-term planning to align with university goals and operational needs.
• Oversee compliance with safety standards, building codes, and certification requirements while leading risk management and emergency preparedness.
• Manage budgets, reserve funds, and vendor contracts, ensuring cost-effective use of resources and high-quality service.
• Build strong partnerships with campus departments, external contractors, and community stakeholders to optimize facility operations.
• Recruit, train, and mentor staff while fostering a culture of customer service, professional growth, and team engagement.