BE PART OF AN AMAZING STORY.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

SKILLS YOU WILL NEED

Enterprise Leadership & Strategic Vision – Ability to define and drive the product strategy, vision, and performance for digital customer engagement across Macy’s and Bloomingdale’s portfolio, influencing enterprise-wide priorities.
Cross-Functional Collaboration – Skilled at partnering with technology, marketing, merchandising, and analytics teams to deliver integrated product experiences that drive customer loyalty and personalization.
Customer-Centric Mindset – Deep understanding of customer behaviors and preferences to shape personalized experiences that enhance engagement and lifetime value.
Data-Driven Decision Making – Expertise in leveraging customer data, analytics, and experimentation to inform product roadmaps, measure impact, and optimize recommendations.
Innovation & Technology Acumen – Strong knowledge of digital product management, machine learning, personalization engines, and recommendation systems in a retail context.
Influencing & Negotiation – Ability to influence senior leaders, brand partners, and cross-functional stakeholders to align on product goals, secure resources, and drive execution.
Agile Product Delivery – Proficiency in agile methodologies to lead product teams through continuous delivery cycles, prioritizing features based on business value and customer impact.
Team Leadership & Development – Experience managing and mentoring high-performing product managers, fostering a culture of innovation, accountability, and growth.
Business Acumen & Financial Management – Strong understanding of retail business drivers, revenue models, and the ability to manage budgets and P&L related to digital product lines.

ABOUT US

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

JOIN US AND HELP WRITE THE NEXT CHAPTER IN OUR STORY - APPLY TODAY!

This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

• Lead and develop a team of product managers by coaching and guiding them to deliver product solutions that meet both customer and business needs.
• Define the enterprise-wide product vision, strategy, and multi-year roadmap for your domain to differentiate Macy’s ecommerce experience.
• Drive executive decision-making, cross-functional alignment, and enterprise-wide thought leadership around product vision, roadmap, and execution.
• Lead and coordinate complex, enterprise-wide initiatives involving significant business, product, and technical challenges across multiple functions.
• Continuously improve team productivity by partnering with Engineering, UX, and other product portfolios to enhance efficiencies throughout the product development lifecycle.
• Establish, monitor, and take ownership of team performance metrics.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.