ABOUT THE JOB:

Reporting directly to the VP of Product, the Sr Director of Product Management, Growth will be accountable for driving four key growth levers: increasing provider and partner collaborations, expanding the number of businesses offering Tapcheck’s services, boosting employee access to financial wellness services, and enhancing employee enrollment, engagement, and retention through product and marketing innovations.
This role involves overseeing the Product Strategy and Delivery for all end-user product domains, including Consumer Apps (our Employer app & Employee apps on mobile and web), our MarkTech platform, our Experimentation Platform, and our ML/AI platforms. The ideal candidate should have a proven track record in player/coach leadership, demonstrated excellence in research, modeling, entrepreneurship and mentoring product managers across various levels and disciplines. They should excel in storytelling and have the ability to inspire and lead a cross-functional growth organization in a fast-paced environment.

In this role, you will lead the Growth product group across four key pillars:

• Partnership Growth: Collaborate with payroll, timeclock and other service partners to deliver earned wage access services at scale to millions of businesses and their employees.
• Enterprise Growth: Support complex multi-entity activation and engagement in the up-market enterprise sector, with a focus on quality of service and time to market.
• SMB and Mid-Market Growth: Facilitate no-touch sales, one-click activation, and PLG engagement and retention for SMBs and mid-market clients.
• New Product Growth: Expand Tapcheck’s monetizable offerings with new product investments such as Consumer Payment Instruments, Personal Loans, and Financial Education Tools.

This role offers both a remote and hybrid option. Employees located within 30 miles of Plano TX, are required to be in-office Tuesday through Thursday each week. Those residing beyond this radius may be considered for a fully remote arrangement, depending on experience and business needs.

ABOUT TAPCHECK:

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.
The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.
How We Get Things Done:

Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process.

• Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues.
• Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth.
• Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes.
• Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company.

WHAT YOU’LL DO:

• Collaborate with the VP of Product to define and execute a comprehensive B2B2C product growth strategy aligned with company objectives.
• Drive revenue growth by optimizing registration and transfer growth while ensuring effective B2B growth and Card development.
• Utilize data analytics to identify growth opportunities, track performance metrics, and optimize growth initiatives, focusing on the key metric of revenue / inferred live.
• Conduct comprehensive market research and competitive analysis to identify trends, opportunities, and potential threats to inform product growth decisions.
• Build and lead a high-performing growth team, providing mentorship, guidance, and professional development opportunities while fostering a collaborative and high-performance culture.
• Work closely with product, engineering, marketing, and sales teams to ensure alignment and successful execution of growth strategies.
• Develop and implement strategies to enhance user acquisition (across digital marketing, partnerships, and organic growth channels), engagement, retention, and loyalty, ensuring a seamless and valuable user experience.
• Design and oversee A/B tests and other experiments to validate growth hypotheses, measure results, and drive continuous improvement.Responsibilities

What You’ll Bring:

• Minimum of 15+ years in product management, with at least 5 years in a senior leadership role within the fintech or tech industry, including experience leading a product team of 5 or more members.
• Experience leveraging growth loops to deliver high-impact revenue initiatives across both B2B and B2C domains, with a data-driven, experiment-focused mentality
• Proven ability to drive revenue growth for sizable product lines or businesses, with a strong track record of measurable success.
• Understanding of growth models and loops to drive sustainable growth.
• Mastery of Acquisition, Activation, Conversion, Retention, and Monetization strategies to optimize these key growth areas.
• Strong analytical and quantitative skills, with experience in self-service data analysis (yes SQL) and performance tracking tools.
• Deep Experimentation experience; knowledge of forming hypotheses, setting up tests, measuring results, and iterating on learnings.
• Strong written and verbal communication skills, with the ability to create clarity from ambiguity and distill complex issues into easy-to-understand narratives.
• Demonstrated success in leading and scaling product growth teams in a fast-paced environment, fostering innovation and achieving high performance.
• Bachelor’s degree in Business, Marketing, Engineering, or a related field; MBA or advanced degree is highly preferred.

In this role, you will lead the Growth product group across four key pillars:

• Partnership Growth: Collaborate with payroll, timeclock and other service partners to deliver earned wage access services at scale to millions of businesses and their employees.
• Enterprise Growth: Support complex multi-entity activation and engagement in the up-market enterprise sector, with a focus on quality of service and time to market.
• SMB and Mid-Market Growth: Facilitate no-touch sales, one-click activation, and PLG engagement and retention for SMBs and mid-market clients.
• New Product Growth: Expand Tapcheck’s monetizable offerings with new product investments such as Consumer Payment Instruments, Personal Loans, and Financial Education Tools