ABOUT US

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.
Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.

JOB DESCRIPTION:

The Sr. Director, Program Manager – Operations will serve as a senior strategic leader responsible for orchestrating and delivering enterprise-level programs that drive operational transformation, scalability, and business performance. This role will oversee a portfolio of complex, cross-functional initiatives across manufacturing, supply chain, logistics, and quality operations. The ideal candidate combines strategic acumen with operational depth, excels in influencing senior stakeholders, and thrives in environments that demand both structure and agility.

QUALIFICATIONS & EXPERIENCE

Required:

• Bachelor’s degree in Business, Engineering, Supply Chain, or a related discipline.
• Minimum of 12 years of progressive leadership experience in program management within operations or manufacturing environments.
• Proven track record of leading complex, cross-functional programs with enterprise-level visibility and impact.
• Deep knowledge of end-to-end operations including production, supply chain, quality, and logistics.
• Exceptional executive presence with strong communication, negotiation, and influencing skills.
• Expertise in program management methodologies and tools (e.g., PMO frameworks, Smartsheet, MS Project, Jira).
• Demonstrated success in regulated industries such as medical device, pharmaceutical, or personal care.
• Willingness and ability to travel frequently to Long Beach, CA (approximately 50% of the time)

Preferred:

• Master’s degree (MBA or equivalent) strongly preferred.
• PMP, PgMP, Lean Six Sigma Black Belt, or equivalent certifications.
• Familiarity with ERP and digital platforms (e.g., SAP, Oracle) and leading transformation initiatives.
• Experience scaling operations in high-growth or global environments.

KEY RESPONSIBILITIES

• Lead Strategic Programs: Directs a portfolio of high-impact, enterprise-wide initiatives focused on optimizing operations, enhancing scalability, and supporting business growth.
• Strategic Planning & Execution: Translates corporate objectives into actionable program roadmaps, integrating resource planning, risk management, and performance metrics.
• Executive Stakeholder Engagement: Collaborates with C-level and senior leadership across operations, commercial, finance, quality, and technology functions to ensure alignment and accountability.
• Governance & Reporting: Establishes program governance structures, leads executive steering committees, and provides regular updates through dashboards, KPIs, and board-level presentations.
• Operational Excellence: Champions operational efficiency through process reengineering, digital transformation, and continuous improvement methodologies.
• Team Leadership & Development: Mentors and guides program and project managers, fostering a high-performance culture and building organizational capabilities in program management.
• Risk & Change Management: Identifies risks proactively and leads mitigation strategies while navigating organizational change and transformation impacts.
• Data-Driven Insights: Uses operational data and analytics to inform strategic decisions, measure program outcomes, and refine execution strategies.
• Drive Standardization & Scalability: Leads initiatives that standardize systems, tools, and processes to support growth, compliance, and operational sustainability.
• Performs other duties as assigned.

WE MEAN IT WHEN WE SAY YOU’LL LOVE THIS ROLE.

Base Pay: $180,500 - $216,500 per year
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial’s total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us!