ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.
We are looking for a Senior Director, Renewals Management to focus on retaining and expanding Egnyte’s renewal base, encouraging a culture of cooperation and growth, and developing stronger relationships with customers. This person will focus on retaining and expanding our renewal base while developing stronger relationships with our customers. This role will be highly visible within the organization and is responsible for defining the next phase of Egnyte’s renewal strategy, evolving the organization and processes that will result in an execution plan to optimize our renewals business globally. This individual must be able to work with leaders’ cross-functionally to develop and implement business processes that drive efficiency and performance improvement across multiple financial and organizational metrics. The ideal candidate will have successful leadership experience in SaaS renewals as well as experience carrying significant revenue responsibility in a high volume, high velocity transactional setting.
If you get excited about the opportunity to both strategize and roll up your sleeves to drive meaningful growth & expansion of our business than we should talk!

YOUR QUALIFICATIONS:

• Bachelor’s Degree in IT, Marketing, Sales, Finance or a related field
• Ideal candidates would have 15+ years of experience in the following fields Account Management, Renewals, Services, Sales & Sales Strategy, Customer Success experience, ideally managing a range of Enterprise Accounts
• 5+ years of working in SasS-based businesses
• 5+ years managing sales professionals
• Passion for making customers successful
• Proven and consistent track record of achieving personal and team goals
• History of building and scaling systems, processes and teams
• Outstanding verbal and written communication skills
• Top notch analytical, project management, and collaborative skills
• Experience working in a fast-paced environment

• Own the elevation of the Renewals playbook and selling strategies collaboration with our Enterprise Sales teams
• Drive expansion opportunities at time of renewal
• Assess and report an accurate forecast for our renewals portfolio
• Identify and tackle areas for innovation and improvement based on renewal data and process insights
• Design, improve and document a collaborative business process to identify and drive early, repeatable, scalable, and streamlined actions to address risk and drive healthy renewals
• Drive revenue growth and pricing optimization at time of renewal, including issuing proposals and negotiating contracts
• Ensure alignment with Customer Success, Sales, Finance, Revenue Operations and Renewals organizations to optimize renewal expansion, selling efficiency and mitigating risk
• Establish and manage Renewal Key Performance Indicators (KPIs) and other forecasting metrics. Take responsibility of regular reporting of organizational progress towards goals and status to executive team.
• Implement procedures and reporting to ensure the highest levels of data quality and transparency are achieved
• Ability to bring new initiatives to pilot quickly and monitor for success and scale for global rollout
• Oversee, track, and report on Global, Region & Verticals renewals bookings
• Drive successful performance against goals
• Create a renewals team with a winning and growing culture. Develop a high-performing team through open feedback and collaboration.