Sr. Director, Sales Communications & Strategy at ADP

Roseland, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Communications, Executive Communications, Sales Communications, Storytelling, Narrative Development, Leadership, Team Mentoring, Event Strategy, Content Strategy, Change Management, AI Strategy, Executive Presence, Relationship Building, Project Management, Budget Management, Data Analysis

Industry

Human Resources Services

Description

ADP is hiring a Sr. Director, Sales Communications & Strategy within our Worldwide Commercial Ops (Sales) organization. In this role as the Sr. Director, will lead a strategic, enterprise-wide communications function serving the Global Sales Organization. This role operates as a trusted advisor and strategic communications partner to the President of Global Sales and SVP of WW Commercial Operations. shaping narratives that drive transformation, growth, and adoption of AI-enabled selling. You will oversee all executive sales communication strategy, lead a team of Communications Business Partners, and own the development and execution of high-impact sales events and experiences. This leader will serve as the architect for the storytelling that aligns Global Sales around vision, priorities, and performance. This is a highly visible, senior-level role requiring exceptional executive presence, strategic thinking, strong narrative development capabilities, and the ability to translate complex initiatives into compelling, actionable communications for a global sales force. At ADP, we Lead with Heart and seek out strong, dedicated, and engaged leaders to join our organization. As a people leader in this role, you will have ~7 direct reports with no indirects. Ready to #MakeYourMark? Apply now! WHAT YOU'LL DO: Responsibilities Executive Communications & Strategic Narrative Development * Serve as the principal communications partner to the President of Global Sales and SVP of WW Commercial Operations, shaping the executive voice and narrative across all internal and external platforms. * Develop and drive strategic storytelling around enterprise transformation, growth priorities, AI strategy and adoption, organizational modernization, and sales performance. * Own the President’s annual and quarterly communication strategy, including speeches, video messages, leadership forums, transformational announcements, and enterprise-wide sales moments. * Partner directly with senior leadership—C-suite, SVPs, and global stakeholders—to craft aligned communication strategies that reinforce the Global Sales vision and business priorities. Leadership of the Global Sales Communications Function * Lead, mentor, and develop a high-performing global team of Sales Communications Business Partners. * Establish the communication strategy for business units and ensure alignment with enterprise priorities, sales enablement, and commercial operations. * Set standards for quality, messaging consistency, and strategy-setting across all sales communication channels. Enterprise Events & High-Visibility Moments * Own the strategy, design, and execution of high-impact sales events, including the Global Virtual Sales Conference and major strategic rollouts. * Serve as onsite advisor and partner to senior executives during key events, ensuring message discipline, narrative consistency, and flawless audience engagement. * Drive creative direction and content strategy to ensure events inspire, align, and mobilize the global salesforce. Editorial Strategy & Content Excellence * Oversee a multi-channel content ecosystem for Global Sales, including email communications, newsletters, SVP bulletins, strategic announcements, and sales incentive communications. * Create, manage, and evolve the editorial calendar for the President of Global Sales. * Ensure all content reflects ADP’s brand voice and drives clarity, alignment, and engagement across 10,000+ sellers and leaders. Transformation, AI & Future-Focused Communications * Lead communications that support ADP’s evolution toward AI-enabled selling, adoption of new technologies, and modernization of sales processes. * Translate complex AI, data, and transformation initiatives into clear, human-centered narratives for a global sales audience. Operational Leadership & Strategic Enablement * Design and implement best-in-class communication processes, tools, and technology that elevate reach, measurement, and impact. * Serve as escalation point for communication issues, risk mitigation, or cross-functional alignment challenges. * Represent Sales Communications in senior leadership forums, contributing perspectives on communication strategy, seller engagement, and change readiness. TO SUCCEED IN THIS ROLE: Requirements * This position will sit in our Corporate office in Roseland, NJ. We support a hybrid work arrangement (minimum 3 days in the office, 2 days at home) with the understanding that this role may require more in-person days to support the XCOM member as needed. * Proven track record leading a team in-person as well as virtually. * 15+ years in strategic communications, executive communications, sales communications, or related field. * Proven experience supporting senior executives (C-suite strongly preferred). * Expertise in storytelling, narrative development, and translating complex strategies into compelling communication; exceptional verbal and written communication skills, with the ability to flex based on audience and other requirements * Experience leading large-scale employee events or virtual broadcast experiences. * Exceptional executive presence, writing skills, and relationship-building capabilities. * Strong understanding of sales organizations, change management, and AI/technology-driven transformation. * Experience with communication technology and AI. * Ability to anticipate and adapt to changing conditions and opportunities. * Ability to prioritize issues and work under the pressure of time constraints. * Excellent, time management, project management and proven change management skills. Demonstrated Competencies * Ability to support XCOM (Executive Committee) member proactively. * Superior written and verbal communication skills, demonstrable Excel and Word proficiency, strong interpersonal skills. * Ability to set goals and have a vision to lead and promote ADP’s event portfolio. * Data oriented leadership with experience defining key success metrics and driving towards those metrics as part of the overall events strategy. * Development and continual refinement of the “customer experience” strategy. * Strong leadership and people management skills with experience in uniting a team of Event and Communications professionals - full time and temporary staff - to achieve successful outcomes. * Experience collaborating with internal and external resources in developing and/or contributing to strategic initiatives that meet department goals within budget and established timelines. * Optimization of departmental processes that address an excellent and brand-appropriate customer experience. * Demonstrated experience and ability to think critically while working in a dynamic, high pressure team environment, fostering a sense of urgency and commitment to achieving goals. * Build and support a strong culture of innovation as a cohesive team. * Familiarity and comfort with attendee management registration systems, apps, and event technology. * Proven success with developing and executing large scale strategic and tactical initiatives. * Ability to build productive business relationships. * Budget management including forecasting. * Project management experience is key as you will need to be a master multi-tasker. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: * Experience noted above, OR * Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. Qualifications BONUS POINTS FOR THESE: Preferred Qualifications * MBA or Advanced Degree. * Creative thinker with strong degree of adaptability and flexibility and one who thrives in an environment of continuous change and growth. * A relationship builder who partners collaboratively internally and externally across the enterprise to ensure we are providing the best client experience and are achieving our business objectives. * Knowledge of HCM (Human Capital Management) preferred but not required. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: * Be yourself in a culture that values equity, inclusion, and belonging and create a safe space for diverse perspectives and insights. * Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. * Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. * Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. * Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. * Balance work and life. Resources and flexibility to integrate your work and your life more easily. * Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. * Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. * Get paid to pay it forward. Company-paid time off for volunteering for causes you care about. What are you waiting for? Apply today!

Responsibilities

This role leads a strategic, enterprise-wide communications function for the Global Sales Organization, serving as a trusted advisor to senior sales leadership to shape narratives driving transformation and growth, including AI adoption. The director will oversee executive sales communication strategy, manage a team of Communications Business Partners, and own the development and execution of high-impact sales events and experiences.