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Sr. Dispatcher at THE KENAN ADVANTAGE GROUP

Joliet, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

62500.0

Posted On

03 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Customer Service, Conflict Resolution, Communication, Mentoring, Scheduling, Inventory Management, Teamwork

Industry

Truck Transportation

Description

Job Details Job Location: 96 Joliet IL - Joliet, IL 60436 Position Type: Dispatch Salary Range: $50,000.00 - $62,500.00 Salary Travel Percentage: Negligible Job Shift: 8hr Job Category: IC1 Position Summary This position is responsible for executing a daily plan for movement of all freight within an assigned area. Essential Functions Assess customer needs and timing of deliveries Manage daily delivery schedule for drivers Lead and mentor dispatching staff Plan deliveries to inventory-managed retail gas outlets Receive orders from suppliers, gas station dealers, and renewable fuels distributors Provide frontline customer service for existing accounts Answer all incoming phone calls promptly and courteously Monitor e-mail for incoming orders, inventory updates, and communication between team members Monitor web portals for station inventories Solicit freight from customers Create loads in dispatch system Divide dispatch responsibilities with other team members Enter incidents into KITS (incident reporting system) Qualifications Qualifications High school diploma or equivalent; Bachelor Degree preferred 5 years of dispatching experience Excellent conflict resolution and skills Effective oral, written and interpersonal communication skills Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: 1. Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. 2. Provide constructive guidance to other employees and representatives of third parties. 3. Contribute to providing the highest quality of products and services to customers.

Responsibilities

The Sr. Dispatcher is responsible for executing a daily plan for the movement of freight and managing the delivery schedule for drivers. This includes assessing customer needs, leading dispatching staff, and providing frontline customer service.