Are you an IT Tech that is looking to join one of the top companies within the Aerospace and Defense Industry in the area?
Are you looking to further your career and grow?
Do you have experience with Hardware Break/fix, Mac hands on break/fix experience, software troubleshooting, customer support and open to working onsite in a team (warehouse) environment?
If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work on-site of our customers in an end user support capacity providing exceptional customer service.

• Our Desktop Support Technician will perform a variety of duties in support of end users for IT hardware and/or software.
• Using knowledge in all aspects of computer design, functionality, system operation, and infrastructure.
• Desktop Technicians will be handling moving equipment between sites, imaging, refreshes, data migrations, etc

Driving is required for role so a MVR check will be run
Length: Long term contract, opportunity of extension
Pay $26/hr.
9x80 schedule

Required Skills / Qualifications:

• 2 year of experience migrating workstations to WIN 9 or 10
• 2 years demonstrating professional desktop support history with a variety of platforms / systems / applications and tools to include Operating system expertise - Windows, Unix/Linux, Apple, Network protocol and Image loading protocol
• 2 years LAN/NETWORK connectivity, and basic network connectivity assessment for troubleshooting or setups
• 2 years of experience in connectivity and telecommunications/networking
• A+ Certification

Preferred Skills / Qualifications:

• Evaluates and tests software programs to verify functionality according to specifications and standards
• Demonstrates excellent Customer Service
• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Repair and replace data connectors on network cables and data drops.
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location). Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Assist with imaging of laptops and PCs for deployment.
• Must have previous hands on Windows and Mac break/fix experience along with iOS user support

Additional Information:
Upon offer of employment, the individual will be subject to a background check, MVR check and a drug screen.
Must be able to obtain a Security Clearance and maintain one.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status

Please refer the Job description for details