Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology, Inc.
People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our
Vision, Mission, and 11 Guiding Values
; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.
Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over
30 years of quarterly profitability
without a great team dedicated to empowering innovation. People like you.
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Job Description:
Microchip Technology Incorporated, is a leading supplier of field-programmable embedded control solutions by delivering a broad spectrum of innovative microcontrollers, analog, mixed-signal and security products, wired and wireless connectivity products, related non-volatile memory products and Flash-IP solutions.
Data Center Solutions (DCS) Business Unit
The Data Center Solutions Business Unit within Microchip designs enterprise class storage products to enable the world’s leading enterprises and data centers utilizing the latest RAID, Security, PCIe, NVMe, SAS, SATA, SDRAM, NAND, CXL technologies. As a member of the Applications Engineering team, a successful applicant will be involved in providing best-in-class technical support to our customers for one or more of the Data Center Solution products. Our Applications Engineering Team is responsible for providing best-in-class technical support for our customers to evaluate, develop and ramp to production with our solutions, by working closely with the Product Development, Product Validation, Marketing, and Sales teams. This involves, but not limited to, developing and delivering training, customer collaterals and debug tools, resolving the problems and challenges. We offer a challenging and dynamic working environment with opportunities to learn and make substantial contributions toward the success of our business.

Responsibilities

• Develop AI/ML tools and applications to improve customer support efficiency
• Support, manage and resolve the technical issues related to DCS Hardware and Firmware/Software products
• Debug Firmware, Software and protocol level issues for enterprise storage devices
• Work with customer and cross functional teams through the life-cycle of the product from gathering requirements to post-production support
• Develop and maintain customer collaterals such as FW User Manual, Quick Start Guide, Release Notes, Errata, Application Notes etc.
• Develop and provide product training to customers and internal teams
• Demonstration of new products to customers and at industry events
• Feasibility study, investigations, proof of concept, prototype of next generation products
• Travel within North America and internationally, as needed to work at customer sites to provide on-site support or attend meetings.

Requirements/Qualifications:

• Bachelors/Master’s degree in CE, CSE, EE
• Minimum 5 years of experience in related fields (FW development of storage or communication products or AI/ML tools development)
• Strong Firmware / Embedded Systems development and debug skills
• Experience in design, develop and testing of firmware using C language
• Experience in developing debug tools using any of the scripting languages (Java, TCL/TK, PERL, Python etc.)
• Experience / Knowledge of SoC Architecture
• Excellent communication, interpersonal skills, problem-solving skills and the ability to work independently and as part of a team
• Customer facing experience

Desired Qualifications

• Experience with large language models (LLMs), agentic frameworks, and prompt engineering
• Good understanding of machine learning algorithms, neural networks, and statistical modeling
• Proficiency in using machine learning development tools and frameworks, such as the MPLAB Machine Learning Development Suite and Python AI/ML libraries using TensorFlow/TFLite, Pytorch, Keras, and ONNX..
• Knowledge on RAG, MCP protocols
• Eagerness to learn, adapt, and take on new challenges

Travel Time:
0% - 25%
Pay Range:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive base pay, restricted stock units, and quarterly bonus payments. In addition to these components, our package includes health benefits that begin day one, retirement savings plans, and an industry leading IESPP program with a 6-month look back feature. Find more information about all our benefits at the link below:
Benefits of working at Microchip

The annual base salary range for this position is $80,000 - $163,000.*

• Range is dependent on numerous factors including job location, skills and experience.

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes

• Develop AI/ML tools and applications to improve customer support efficiency
• Support, manage and resolve the technical issues related to DCS Hardware and Firmware/Software products
• Debug Firmware, Software and protocol level issues for enterprise storage devices
• Work with customer and cross functional teams through the life-cycle of the product from gathering requirements to post-production support
• Develop and maintain customer collaterals such as FW User Manual, Quick Start Guide, Release Notes, Errata, Application Notes etc.
• Develop and provide product training to customers and internal teams
• Demonstration of new products to customers and at industry events
• Feasibility study, investigations, proof of concept, prototype of next generation products
• Travel within North America and internationally, as needed to work at customer sites to provide on-site support or attend meetings