Sr Enterprise Account Executive - Retail at ServiceNow

Santa Clara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Experience, Account Planning, Territory Planning, Business Development, C-Suite Relationships, Client Relationship Mapping, Trusted Advisor, Negotiation, Customer Success Focus, AI Integration, Problem Solving, Team Collaboration, Sales Targets Achievement, Workflow Automation, IT Roadmap Understanding, Strategic Thinking

Industry

Software Development

Description

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionYou will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.What you get to do in this role:Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product salesOversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmapIdentify the right specialist/ support resources to bring into a deal, at the right timeQualificationsTo be successful in this role you have:10+ years of sales experience within software OR solutions sales organizationExperience establishing trusted relationships with current and prospective clients and other teamsExperience producing new business, negotiate deals, and maintain healthy C-Level relationshipsExperience achieving sales targetsExperience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.The ability to understand the "bigger picture" and our plans around ITExperience promoting a customer success focus in a "win as a team" environmentWillingness to travel up to 50%Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Responsibilities

The role involves producing new business sales revenue from a SaaS license model through account and territory planning, researching prospects, and executing field-based sales activities. The candidate will develop relationships with C-suite executives and lead account strategies with a virtual team.