IT@JH Enterprise Business Solutions is seeking a Sr ERP Business Analyst who will be responsible for the day-to-day activities and tasks assigned to the support of SAP Supply Chain modules, supporting master data elements, and interfaces with external systems. The successful candidate is responsible for the technical maintenance of the application, including system configuration and coordination with developers for custom program maintenance, and for participating in the maintenance support team response to enterprise-wide customer requests for complex problem resolution. Configuration duties may include standard and custom table maintenance and support of Johns Hopkins enhancements and schema configuration. The Senior ERP Business Analyst serves as the functional system expert for relevant modules and participates in the development of problem-solving strategies, problem resolution, and investigation of unique/first time instances of system problems reported through the enterprise Shared Services. Applies knowledge of the SAP platform functionality and the configuration toolkit in order to translate business requirements into functional design specifications, configuration changes or initial settings, module-relevant security settings, and reporting options.

KNOWLEDGE, SKILLS AND ABILITIES (KSA’S)

• Advanced knowledge of system processes and configuration in SAP to support and lead problem identification and resolution.
• Microsoft Office Software skills (Excel, Word, Access, PowerPoint, Outlook).
• Analytical abilities, critical thinking and problem-solving competencies to support non-standard, unique problem resolution.
• Excellent team organizational and motivational skills to support a positive work environment under circumstances where time constraints for problem resolution are inflexible.
• Negotiation skills to support compromise and alternative solutions in pursuit of customer satisfaction.
• Deep application knowledge in at least one major process area, with working knowledge of applications in at least one other major process area.
• Customer service skills - capable of participating in a dialog with users/customers, understand the nature of the request being made, provide timely feedback to the customer.
• Request Tracking/Status Reporting skills - Detailed in tracking and reporting status of issues/maintenance requests/enhancement requests to users and management.
• Teamwork - Ability to work as part of a team and with members of other functional/technical teams to identify action items, team member responsibilities, etc.

On Call Requirements

• On call is required and shared with at least 3 other team members.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree in Computer Science, MIS, Business Administration, or relevant functional area.
• Five years experience.

PREFERRED QUALIFICATIONS

• JHU/JHHS business practice experience.
• Experience providing technical solutions in a higher-ed, academic medical center, and/or health care setting.
• 6-8 years experience in complex system environments including SAP modules.
• Experience working on two or more full lifecycle SAP implementations (or significant upgrade experiences), preferably in a public sector organizations, external to Johns Hopkins
• Experience in more than one SAP Business Suite and/or NetWeaver module.
• Preferred skills include an understanding and/or experience with the SRM ‘Extended Classic’ implementation scenarios.
• Preferred experience includes SRM Workflow development.
• Preferred experience includes ABAP Web Dynpro including screen enhancements and development.
• Preferred experience includes specification creation, program/application design, and program development/testing.
• Preferred experience includes exposure to Business Intelligence (BW/BI).
• Preferred experience includes at least 5 years with SAP’s SRM Solution, including at least one year with SRM version 7.0
• Experience with JIRA.
• Experience with Microsoft Office Suite.
• Ability to work independently.
• Excellent interpersonal skills.
  Classified Title: Sr. ERP Business Analyst
  Role/Level/Range: ATP/04/PF
  Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.)
  Employee group: Full Time
  Schedule: Monday to Friday 8:30am-5:00pm
  FLSA Status: Exempt
  Location: Hybrid/Mount Washington Campus
  Department name: IT@JH Enterprise Business Solutions
  Personnel area: University Administration
  Total Rewards
  The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees’ health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
  Education and Experience Equivalency
  Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
  Applicants Completing Studies
  Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
  Background Checks
  The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
  Diversity and Inclusion
  The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
  Equal Opportunity Employer
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  EEO is the Law
  https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf
  Accommodation Information
  If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.
  Vaccine Requirements
  Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.
  The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
  The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office

• Provide daily support for the relevant functional/technical area within the SAP landscape (including 3rd party applications supported by EBS, integration points with complimentary systems, etc.) by recording/providing status on issues, troubleshooting/analysis of issues, identification and execution of possible solutions, testing of solutions, and monitoring of solutions in the production environment. Support should be proactive wherever possible.
• Provide daily maintenance support for the relevant functional/technical area within the SAP landscape by recording/providing status on requests, prioritizing tasks or working with management to clarify prioritization, executing maintenance activities, coordinating testing of maintenance activities, and coordinating the application of maintenance activities to the production environment.
• Provide support for the enhancement of functionality of the SAP landscape in the form of participation in design discussions and requirement gathering opportunities, analysis, identification of options, presentation of options/considerations, coordination with other functional/technical EBS and IT teams, testing options in coordination with business users, documentation of design, testing, and acceptance, and production support of enhancements. Enhancement requests are prioritized and managed through traditional IT project management principles.
• Provide periodic support for the Johns Hopkins SAP training environment.
• Position requires a functional knowledge of SAP Supply Chain functions (Supply Chain Master Data and Reporting, Inventory Management, Warehouse Management, Travel Management, Purchase Requisitions, SRM Procurement, A/P)
• Position requires an understanding of the role of Configuration in SAP functionality and of functional configuration in area of relevant responsibility.
• Position requires an understanding of SAP Master Data required for functional processing, SAP Transaction Data (including the Document concept).
• Helpful to have previous experience with Business Intelligence (BW / BI)
• Position requires an understanding of LSMW, CATT Processing, ABAP Query, major SAP Tables/Fields in area of responsibility.
• Helpful to have an understanding/experience of the OSS SAP Issue Reporting/Resolution system.
• Position requires an understanding of of ABAP code, the debug function, etc.
• Position requires an understanding of a multiple SAP environment landscape (including a Development System, a QA/Testing System, and a Production System)