Sr. Event Coordinator at Etherio

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Coordination, Customer Service, Cvent, Timeline Management, Supplier Research, Budget Planning, Contract Review, VIP Communications, Speaker Management, Logistics Coordination, Data Entry, Payment Processing, PCI Compliance, Registration Management, Microsoft Office Suite, PowerPoint

Industry

Hospitality

Description

SENIOR EVENT COORDINATOR GENERAL SUMMARY As a Senior Event Coordinator, you will work on a client team to establish and maintain procedures to ensure a high level of customer service. This position may work concurrently with multiple meeting management teams and clients. ESSENTIAL FUNCTIONS * Develop proficiency with utilizing multiple registration systems, including Cvent. * Develop client/meeting timeline with input from project lead. * Maintain and report on timeline and action items. * Set up, maintain and distribute client meeting conference call agendas and minutes/communications. * Research and contact potential suppliers to support event(s). * Research and gather estimates for budget planning and development. * Review contracts from suppliers and provide input to project lead. * Collect and maintain board/VIP communications and travel arrangements. * Manage special events hosted during meetings – i.e. dinners, special board meetings. * Manage and coordinate conference speakers. * Work with Exhibit/Sponsor manager on logistics and communications. * Accurately enter and maintain data to ensure accuracy and consistency of information. * Follow-up with registrants regarding outstanding payments pre- and post-event. * Produce auditable results by processing credit card transactions and applying check payments accurately and efficiently. * Provide reconciliation reports and work with Accounting Department to generate invoices. * Maintain compliance with Payment Card Industry (PCI) policies and procedures. * Assist with various areas of registration projects, including inventory management, badge printing, on-site preparation, reporting, and communication. * Cross-train and assist as backup on an as needed basis for all registration clients. * Other duties as assigned. MINIMUM AND PREFERRED QUALIFICATIONS * Bachelor’s degree and 1- 2 years of hospitality or meeting planning experience. * 1-2 years of customer service or meeting management related experience. * Experience with data management or registration in Cvent. * Experience with Canva is preferred. * Experience with Smartsheet. * Strong organizational skills and ability to multi-task and prioritize. * Positive attitude and self-motivated. * Strong written and verbal communication and interpersonal skills. * Ability to interact well with internal and external clients. * Project management and leadership skills. * Proficiency in Microsoft Office Suite, especially PowerPoint. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Etherio retains the right to change or assign other duties to this position. WORKPLACE LOCATION REQUIREMENTS The position is based in Atlanta office. We operate as a Hybrid work environment, working as a combination of remote and in-office presence, as well as the possibility of being onsite at client and/or event locations. TRAVEL REQUIREMENTS Ability to travel at least 25%. SCHEDULING REQUIREMENTS Requires flexibility in scheduling, such as the ability to work evenings and weekends to meet client, event, or company needs. ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. * Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office), while also being able to stand and/or move for extended periods (such as when executing events onsite). * Need to lift, carry, push, or drag boxes or equipment up to 30 lbs. * Frequently moves inside the office to access filing cabinets, office machinery, etc. * Need to adapt and function in various physical settings (for example, conference centers, indoor and outdoor spaces). * Occasionally required to position self in a stooping, kneeling, or crouching manner. * Frequently communicates with others and must be able to exchange accurate information in these situations. * Frequently uses computers and other electronic equipment. ABOUT ETHERIO At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time. We recognize that to deliver that experience for our clients, we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually, we're committed to supporting your learning and growth by providing opportunities for partnerships, experiences and connections that will accelerate your own success. Together we live out our core values, celebrate each other’s wins, learn lessons from our failures, and pursue excellence together. Benefits include: * Medical, dental, vision, and more. * 401(k) with matching. * Generous paid time off. * Flexible and hybrid work schedules. Our approach has earned us many industry awards over our 30+ year history, including 18 consecutive years on the CMI 25 – North America’s Top 25 Meeting & Incentive Companies. Join us at Etherio and become part of a team where your work has purpose, your growth is championed, and your results are rewarded. If you're excited to help shape exceptional experiences and build lasting connections, we’d love to meet you. Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact hr@etherio.com

Responsibilities

The Senior Event Coordinator will collaborate with a client team to establish and maintain procedures ensuring high customer service levels while potentially supporting multiple meeting management teams concurrently. Key duties involve developing proficiency with registration systems like Cvent, managing meeting timelines, coordinating suppliers, handling VIP communications, and managing special events and speakers.