Sr. Executive - Digital Operations| Ernakulam at CSB Career Site
, kerala, India -
Full Time


Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

0.0

Posted On

19 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Process improvement, Automation, Analytical skills, Quality reporting, Billing, Customer grievance redressal, Regulatory compliance, Digital operations

Industry

Banking

Description
Good understanding on the funcitonal process.  Good Analytical and process improvement skills.  Audit of unit and suggest enhancement in deliver.  Experience in Process improvement & automation. Timely completion of activities to ensure customer grievance redressal are withing the timeline (TAT) prescribed.  All regulatory requirments are adhered. Implementing process changes, support new product launches with complete understanding.   Quality reporting and billing on reimbursements, plough back processing  (receivable/payable) as per vendor agreements are adhered.  Contribution on TAT and process improvement.
Responsibilities
The role involves managing digital operations, implementing process improvements, and supporting new product launches. Responsibilities also include ensuring timely customer grievance redressal and maintaining quality reporting and billing accuracy.
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